Valley Pet & Angling Ltd

"The pet and fishing store experience was disappointing. The staff showed reluctance to assist, often found scowling, slouching, stuck to their phones at the front counter with little product knowledge. The pricing, especially for second-hand rifles, was considerably higher than market levels, sometimes exceeding 15% of the brand new price. The misinformation about these rifles, combined with a dismissive attitude when confronted, created an overall unsatisfactory customer experience. Also, while presenting special £10 boxes of treats for a dog (example: chicken's foot, pig's nose, etc.), as I know the geography of the industrial estate on which Valley Pets sits, I am aware of the store very local to Valley Pets where said items are acquired. Then, an exorbitant price is set. UNTRUSTWORTHY, UNCARING, UNFRIENDLY, UNINVITING."