Urban Oven

94 Claypath, DURHAM, DH1 1RG Directions

Tel 0191 384 9649
   Open today 17:00 - 23:00


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Worst Service Ever from a Pizza Delivery Company - Food itself was barely edible.
Urban Oven took no care in the packing of food, and the food itself was barely edible. Before even receiving my order, I was notified that the desert I ordered wasn’t in stock. Although, I was able to receive a prompt refund through the company I ordered through.

Once the order arrived, 30 minutes late, it was immediately clear no care was taken. The pizza box was soggy, and a number of food items were also soggy. Both the pizzas I ordered had barely being cooked, they were luke warm and it was like eating dough, and I could even taste the tomato pure. After reheating the pizza and eating a small portion I decided to not eat anymore, as the quality was incredibly poor, and one of the pizzas I was concerned as to wether it was even safe to eat. So I’ve thrown away both pizzas.

Simply put, the service it atrocious and I’ve had better microwave pizzas for 1/6 of the cost.
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