Ty'R Felin Surgery

  • Tel: 01792 898844

Ty'R Felin, Cecil Rd, Gorseinon, Swansea, West Glamorgan, SA4 4BY

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Reviews

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Unflexible and unreliable.
Never have I had such an issue making appointments with a surgery. The registration process was a failure due to the nurse refusing to see me as I was 8 minutes early, and was informed when I arrived that it takes 10 minutes for the system to update my registration and therefore I had to reschedule. Then when phoning to enquire about having the nurse briefly review my immunisation records, I was told it would cost £30 and would be 6 weeks before I could get an appointment, despite it could be done in less than 5 minutes by any nurse. I have since registered elsewhere and am far better off for it. I highly recommend that you avoid registering here if at all possible.
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Don't register with this practice if you work full time
This practice advertises that it opens from 8am in the morning - NOT FOR APPOINTMENTS, it doesn't. If you ring asking for a specific day and time, more often than not you will be offered several other appointments on different days and times. They do not LISTEN. If you complain you will be told along the lines of , "well you were offered seventeen other appointments" and you will feel that you are in the wrong for not being able to take up the appointment. The practice clearly has too many patients on its books. I have subsequently registered with a different surgery where I can get an appointment WITH EASE.
25 Jan 2016
Good choice!! ��
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