Truscott Jewellers Ltd
1 College Court, Gloucester, GL1 2NJ Directionshttps://www.yell.com/biz/truscott-jewellers-ltd-gloucester-146581/#view=map
Now closed
Open today
09:30 - 16:00
Why Choose Us?
Many Years Experience
Quality Workmanship
Local Business
Our location
Business overview
Located in the heart of Gloucester's historic Westgate Quarter, Truscott Jewellers have been selling, making and repairing jewellery & watches for nearly 115 years. Whether you are looking for contemporary, antique or bespoke commissions, our team look forward to helping you with their wealth of knowledge and experience.
Photos
Reviews
05 May 2023
16 Jun 2022
Top notch service
5
Snagged a claw in my ring and was concerned I might lose the stone. Was told by a reputable jeweller it would have to be sent away and cost up to 55 pounds as claws were "extremely labour intensive repairs...."
Next stop Truscotts, the claw was reset within minutes at no charge! I was absolutely overwhelmed. On enquiring about service of my watch I was told Truscotts are agents for the brand so they could offer a discount and the watch would be returned within 2 weeks. An absolute no brainer left the watch with them immediately.
The level of service offered by the lady who served me was second to none, she was knowledgeable, helpful and had excellent interpersonal skills.... the shop has been reconfigured so that you can sit comfortably and have a consultation, very much focused on customer care.
Thankyou
Next stop Truscotts, the claw was reset within minutes at no charge! I was absolutely overwhelmed. On enquiring about service of my watch I was told Truscotts are agents for the brand so they could offer a discount and the watch would be returned within 2 weeks. An absolute no brainer left the watch with them immediately.
The level of service offered by the lady who served me was second to none, she was knowledgeable, helpful and had excellent interpersonal skills.... the shop has been reconfigured so that you can sit comfortably and have a consultation, very much focused on customer care.
Thankyou
09 Jul 2021
Service in an hour !! Outstanding service !!
5
Took my ring to a high street chain to see how much and how long to resize, was told £60 and 6 weeks turnaround, I didn't want to be without my ring for so long!!
Went for a coffee at Hubble Bubble and saw the sign for hour repairs at Truscott's, popped in as never really thought of them before for repairs.
Lady in shop was super helpful, if I wanted to wait a week it would have been £45 but if I wanted done in an hour while I a had a coffee it was £55 !! cheaper and super fast. Only place I will ever go now!!
Went for a coffee at Hubble Bubble and saw the sign for hour repairs at Truscott's, popped in as never really thought of them before for repairs.
Lady in shop was super helpful, if I wanted to wait a week it would have been £45 but if I wanted done in an hour while I a had a coffee it was £55 !! cheaper and super fast. Only place I will ever go now!!
09 Jul 2021
Genuine people who care about others.
5
Been meaning to thank you guys for months, the ashes jewellery you made for me are so beautiful.
Love I get to keep my mum with me every day.
You were so respectful and cared so much.
Genuine people who care about others.
Love I get to keep my mum with me every day.
You were so respectful and cared so much.
Genuine people who care about others.
09 Jul 2021
Very helpful in a stressful time.
5
Had lost a stone in my engagement ring over the lockdown and was desperate to get fix as soon as world re opened.
They sorted all the paperwork for my insurance company and I had it all sorted and back on my finger in no time.
Very helpful in a stressful time.
They sorted all the paperwork for my insurance company and I had it all sorted and back on my finger in no time.
Very helpful in a stressful time.