Trafalgar Cleaning Equipment Ltd

Unit C Foundry Close, Horsham, RH13 5TX Directions

   Now closed Open Friday 08:00 - 17:00

Business overview

Karcher provides for all of your cleaning needs including power washers for floors and exterior walls, cleaning fluid, and vacuum cleaners.

Photos

Image of Trafalgar Cleaning Equipment Ltd

Reviews

5 star experience

5
Great communication (Stuart) very friendly, efficient, good price and quick well informed delivery. A very good experience all round. 10 out 10 to Stuart and his colleagues.
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Fantastic Customer Service - would definitely recommend

5
Wow - finally a company that delivers great customer service!
I rang enquiring about a couple of products before making a purchase. The team (especially Paul) couldn't help enough. He took the time to explain the different products, and despite my calling 3 times on the same day nothing was too much trouble. I would definitely recommend.
Thank you Trafalgar for making a customer feel very valued.
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Avoid this company!

1
Absolute joke!!!
I ordered a baffled water tank from them on 18/08, paid for the item, ebay says it will be deliver on 23/08. the ebay status changed to 'delivered' on the 23/08.
I had a phone call from them on 23/08 saying do i still want the tank as t will take 4 weeks to come, obviously i want it.
Chased it up for nearly 3 weeks (06/09) and the lady at customer services says if I want to order it, it will take 6 weeks to come.
Avoid this company as its not the first time i've had a tank delayed with them!
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Left somewhat bewildered & thinking I should have considered buying a brand new machine!

3
Be aware! Repairs to your Karcher equipment is only guaranteed for a meagre 28days !! I could not
believe it when I returned to collect my repaired pressure washer and incidentally asked about the repair warranty period.
The worst warranty I have ever received in my 74 years.
Staff were attentive enough but I sincerely believe they need to look at this aspect of their service regime.
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