Townsends Light Blue The Cycle Centre

72 Chesterton Rd, Cambridge, CB4 1EP Directions

Tel 01223 315845
   Now closed Open Wednesday 08:30 - 17:30

Business overview

Townsends was established in 1895 by John Albert Townsend in Cambridge. He made his own brand of "Light Blue Bicycles" in the workshops in Norfolk Street

Townsends Light Blue Cycle Centre has been providing cycles since 1895.

Townsends Light Blue Cycle Centre has the perfect selection of bikes for the everyday commute and beyond, their ranges include models for the city, leisure, mountain, racing, off road and many more besides

If you bike is in need of repair or a regular service & check-up Townsends have there very own service & repair centre that can be found at the back of the store on Chesterton Road.

Photos

Image of Townsends Light Blue The Cycle Centre
Image 3 of Townsends Light Blue The Cycle Centre

Products & Services

bicycle accessories

bicycle wheels

children's bicycles

crash helmets

folding bicycles

hybrid bicycles

mountain bicycles

racing bicycles

touring bicycles

tricycles

Cycle Clothing & Shoes

Cycle Servicing & Repairs

bicycle parts

light blue bicycles

Reviews

Excellent service

5
First class service from professional, knowledgeable and very helpful staff.
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Exceptional service

5
I previously had a review on here complaining about being let down by Townsends. This was written immediately after the initial event. I then emailed Townsends and explained my irritation. I got a swift reply. It turned out it was nobody’s fault, as it was caused by a computer glitch, which meant that I hadn’t been informed the bike could be collected. The owner of Townsends then drove from Ely to Cambridge (on New Year’s Eve) just so I could pick up the bike in time for the family member’s birthday. The bike had been very well serviced, at a more than reasonable price, and the owner of the business was a delight to deal with. So they go from 1 to 5 stars for going more than the extra mile. My other dealings with Townsends had all been problem free, so I’m more than happy to recommend them without reservation.
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Dangerous build quality & terrible customer service

1
The bike I bought from Townsends was given to me with many of the fixings, including the rear wheel(!) under-tightened. After a week of riding it the rear wheel slipped out of alignment while I was riding at speed in traffic gouging the frame but happily not resulting in a more serious accident. When I complained to Townsends the best they could offer was a slot for the bike to be "fixed" a week later leaving me paying to commute by bus. No apology was offered for failing to do their job in the first place. Avoid this shop but if you do buy a bike from these people check every fitting and fixture is tight before you ride it.
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