Topclass Driving School

16 Ellison Way, Rainham, Gillingham, ME8 7PL Directions

   Now closed Open Thursday 09:00 - 18:00

Business overview

Topclass Driving School

Topclass driving school have been providing driving lessons and intensive courses in most areas of Kent for over 18 years and have built an excellent reputation for customer success. All our driving instructors are DBS Assessed (formally known as CRB Checked) for your safety and security. The driving tuition our school provides is client centered, meaning you get to choose along with your instructor what you would like to do on each lesson. Our service is unrivalled in that we offer a discounted Try Us and See Deal 10 hours of quality driving tuition along with a no quibble 100% money back guarantee, should you not be happy in any aspect of the tuition or service you receive. We believe in customer success and let our customers do the talking for us, check out our website where you will find over 350 customer reviews and 500 local test passes. Add all this together and we believe we should be your first choice as your training provider.

Products & Services

automatic driving lessons

Reviews

Awful company with no professionalism

1
I had been in communication for weeks with Top Class to arrange my daughters first driving lessons.
My daughter took a days holiday to have her first lesson booked in for 2 hours.
Only 2 hours before the driving instructor Tim Hunt was in touch and confirm his attending, then that was it, he disappeared.
Didn’t arrive for the lesson, stopped communicating until 45 minutes after the lesson was due to start when he final sent an email saying he wasn’t coming.
Not the service you expect from a company who prides itself on its reputation
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Incompetent

1
Terrible service with the instructor Tim
30 mins late on my first lesson
Cancels my second because of a headache 45 mins before
Cancels my 3rd because of a stomach ache one hour before
Doesn’t give me a full refund back
Ended up having two lessons which were pleasant but both lessons re arranged at last minute
Very incompetent and never gets back to you straight away
Has short changed me on my refund because or T and Cs he never sent me before we started
Unprofessional
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Worse instructor matt

1
My instructor was very unprofessional. He was very rude with no patience and always aggressive and he never encourage me instead of encouraging me he told me that manual car is not for me and to learn automatic car where as it was my 5th lesson. I was so much upset and embarrassed and I feel like I cant drive. His one sentence made me feel sooo down that I was not able to gain my confidence back to learn driving. 😭😭
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Top class driving school

1
Booked an intensive course for my daughter back in April ready for her birthday in July. Was meant to have been 3 hours a day for two weeks adding up to 30 hours.Sally the driving instructor was unable to give the required amount of lessons and was totally unprofessional when we complained and was very confrontational saying she doesn’t get time to spend with her family as she is working from 8am-8pm. I do not know what she wanted us to do about this?we paid her £690 to provide the service that she chooses to do as a job. She owes my daughter 5 hours of lessons. After the “discussion” with her my daughter felt extremely uncomfortable being alone with her in the car and decided that she would prefer to have lessons with someone else from the company but trying to speak to the elusive Tim Hunt who we emailed several times and tried to phone but as of yet has made no attempt to remedy to situation.The 100% money back satisfaction guaranteed as advertised does not appear to be true.Avoid!
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DONT USE!!! I GOT CONNED OUT OF £180

1
DONT GO WITH TOPCLASS DRIVING. They made me pay for block booked lessons then stopped turning up or replying to any calls, messages or emails. Failed to ever respond to me again, stole £180 from me when I was a student and wasn’t working, therefore a lot of money. Don’t go with topclass unless you want to get conned out of money!
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