TLC Lift Services

The service you can rely on

28 The Orchards, Dartford, DA1 1DN Directions

   Closed today Open Monday 08:30 - 17:00

Why Choose Us?

Emergency Call Outs
No Hidden Extras
Free Consultation

Business overview

Providing stairlifts, through floor lifts, hoists and step lifts to suit our clients needs.

TLC is a very established company. We work closely with lots of councils providing them with assistance and advice on what may be the best lift for a particular client. We also sell directly to the general public and have a team of experts that can guide you through getting the correct product. From experience we know that the best qualities of a business within this industry is quick service, 24 hours breakdown cover and kind a courteous staff waiting to speak to you on the other end of the phone.

We have lots of accreditations as a part of working with some of our customers. we are Kent trading standards approved along with a whole host of others.

Products & Services

access equipment

disability lifts

disability aids

platform lifts

wheelchair accessible

Stairlift

Stairlifts

Stair lifts

Stair lift

chair lift

wessex

pollock

handicare

brooks

acorn

bison

platinum

thyssen

stannah

through floor lift

home elevator

through ceiling lift

through lift

home lift

step lift

curved lift

straight lift

lift repairs

warranty

lift breakdown

fix my stairlift

fix my lift

Credentials

Accreditations

  • TrustMark
  • BSI
  • ISO Accreditation
  • ISO 9001:2000 Accreditation
  • BHTA Accredited

Associations

  • British Healthcare Trades Association

Reviews

Buy a stairlift from The Lift Company and rue the day.

1
We have been left in an impossible and sometimes dangerous situation because our stairlift supplied by TLC has broken down under warrenty on several occasions. They have admitted to us themselves that they have had to order parts each time it has broken down and have never offered to fit a replacement lift while parts were ordered. To sum up: Poor service, no spares in stock, unhelpful, would rather make a temporary patch up repair (that has failed almost straight away) until they have ordered the parts.
14 May 2016
We are very sorry that you have received such poor service from us here at TLC. I can personally assure you that this does not happen on a regular basis and that we do deal with any complaints very seriously. If you could email me on [email protected] I will personally look into your account and see what happened. Unfortunately, until I can get more information from yourself I am unable to help you any further. Here at TLC all of our engineers never ‘temporary fix’ anything. If the lift is dangerous or unable to operate in any way, it is safer for both the client and TLC for the lift to be disabled until it can be fixed. We do stock parts on the van but as you can probably imagine, TLC don’t just install one kind of lift. This means we have to be smart with the stock on our vans and only ordered what we feel are the “most common items". Any other parts are either keep in our office or delivered by the manufacturer for the next working day.
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