5+

Years
with Yell

TLC Care at Home Ltd

TLC Staff are fully trained team of professionals.

Compass House, 58, Load St, Bewdley, DY12 2AP Directions

   Now closed Open today 07:00 - 22:00

Why Choose Us?

First Class Service
Bespoke Service
DBS Checked

Here at TLC Care at Home Ltd, we pride ourselves on our reputation

Business overview

We are TLC Care at Home, our family business helps support our clients remain living at home for as long as they wish too.

Adult Care.

The prospect of moving into residential care or a nursing home can be a frightening thought. The emotional trauma can be overwhelming. We can help you stay in the place you love the most - Home.

TLC Care at Home was Rated by the CQC as Overall 'Outstanding’ in November 2019.

We understand the importance of your home. Our aim is to provide you with all the support necessary to enable you to be as independent as possible while remaining in your familiar surroundings regardless of the aging process, illness or disability.

We provide an exemplary caring service which can be as much as 24-hour care or regular long or short daily visits.

We have a person-centred approach to care, this enables the person to be a partner in their own care so that they can help make a care plan to suits their needs.

We encourage and support independence, this helps maintain dignity, self-respect and well-being.

Our staff have been carefully selected for their compassion and understanding. They are reliable, trustworthy professionals, all with DBS vetting.

We are a well-established Home Care provider, that has built up an enviable reputation over the years. We pride ourselves on our commitment to provide a professional and caring service at all times delivered by our Outstanding Team of Professionals.

Children’s Care at Home Service for 2 –18 years and support with transition into adulthood.

Quality children’s care delivered with empathy and kindness. Our expertly trained Health Care Assistants are experienced in helping your child or young person in many areas such as:

•Establishing daily routines

•Personal care

•Support with of hobbies and activities

•Contribute with meal-times

•Support with schooling

•Promoting your child’s independence

•Work with your child’s professionals to support goals & outcomes

•Support into adulthood

•Full communication with specialists, case workers, school and family members

Photos

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November 2019 CQC Inspection
Carer arriving in car
Carer at door
carer in home giving care
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Products & Services

palliative care

Elderly Care

dementia care

care agencies

home care agencies

home care services

Care Services

Carers

day care nursing

home care

home support

DBS checked staff

always high quality care

all staff fully trained & qualified

flexible working hours

day trips & excursions

shopping assistance

social calls

sitting calls

24 hour care

learning disability care

acquired brain injury care

rated overall outstanding by CQC

Disability Services

Mental Health Disabilities

Respite Care

Credentials

Accreditations

  • Care Quality Commission (1-11985751902)

Qualifications

  • Health and Social Care (Adults) for England, Level 5 Diploma (City and Guilds of London Institute)
  • First Aid at Work, Level 3 Award (Safety Training Awards)
  • First Aid at Work, Level 3 Award (Training Qualifications UK Ltd)
  • Manual Handling, Certificate (Citation Training)
  • Risk Assesment & Awareness, Certificate (Citation Training)
  • Food & Safety Awareness, Certificate (Citation Training)
  • Health & Safety Coordinator, Certificate (Citation Training)

Our Team

Jacqui Jackson - Registered Manager

I am the Registered Manager of TLC Care At Home. I have a Level 5 in Leadership in Adult Health and Social Care, Level 3 in Principles of 'End of Life Care'. We are a family-run business. People have often asked us ‘why did you start a care business?’ The answer is quite simple - we are all people who care about the community that we live in and want to help support its ageing population.

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Tracey Lehner - Director and Field Manager

I hold a Level 5 Diploma in Leadership in Adult Health and Social Care and I am working towards being an Accredited Trainer. Before joining TLC Care At Home, I worked in the Care Sector for a number of years. Mainly my work before and now involved supporting people who have a palliative illness, managing and supporting a 24-hour x 7-day-a-week care support team.

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Peter Jackson - Training Manager and Director

I have been in training for the last 10 years working in various sectors including the motor trade with companies like Jaguar and Mercedes-Benz. I am an Accredited Trainer with the AoHT (Association of Healthcare Trainers) and hold a Level 3 Award in Education and Training and I have a Level 5 Diploma in Leadership in Adult Health and Social Care

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Video(s)

Reviews

Excellent company,An amazing care company

5
What an amazing company to work for.
Every one is fully supportive and supports you on a professional and personal level. Nothing is too much trouble.
Carers are amazing and communication is outstanding. Carers will always go above and beyond to provide the best person centred care. I am so proud to be part of an amazing team. ,What an amazing company to be part of.
The support that is given from the director's is second to none. We have an amazing group of carers who always go the extra mile. They are well trained and Communication is brilliant. I wouldn't want to work for any other care company.
17 Jun 2024
Thank you Sue for your kind words, I feel honoured having such an amazing team onboard. you all are so dedicated, professional & caring with total consideration for colleagues, clients and staff, we are humbled, thank-you x
17 Jun 2024
Thank you Sue for your kind words, I feel honoured having such an amazing team onboard. you all are so dedicated, professional & caring with total consideration for colleagues, clients and staff, we are humbled, thank-you x
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An amazing team to work with!

5
TLC Care at Home Ltd is a wonderful company to work for, the office staff are such an amazing and supportive bunch with varied backgrounds and experiences, there's always something to learn from them and there's never a dull moment. The Directors encourage career progression and Personal Development and the team as a whole are there for you if you need any support be it personal or professional.

The care staff are well trained and have mandatory training updates. We have great communication within the team and are kept update to date on all our clients and their needs. Carers have such big hearts and would go the extra mile to ensure our clients are safe and cared for.
20 Aug 2024
Thank you for your kind words.
20 Aug 2024
Thank you for your kind words.
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Brilliant company

5
Both carers and management team are an amazing group of people. The support you receive from them is immeasurable. The carers are fully trained and equipped with everything they need.
17 Jun 2024
Thanks Agnes for your kind words, its makes me proud to have you, your expertise and dedication as part of out team x
17 Jun 2024
Thanks Agnes for your kind words, its makes me proud to have you, your expertise and dedication as part of out team x
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Excellent service

5
Excellent service all staff show so much empathy and things are never to much trouble.
Staff and management have brilliant communcation between themselves and the client.
You definitely feel part of the TLC family.
17 Jun 2024
Thanks Lesley, for all the support and loyalty you show to TLC Care at Home in all that your do. Your a true team player with a massive heart, Many thanks x
17 Jun 2024
Thanks Lesley, for all the support and loyalty you show to TLC Care at Home in all that your do. Your a true team player with a massive heart, Many thanks x
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Outstanding in care

5
I had care from TLC after major surgery to help me with personal care. I was very nervous about this but after having care for a couple of days i looked forward to it. I was treated with dignity and respect throughout and they went over and above looking after my care needs. In fact, i was sad when i no longer needed support but if myself, family or friends need care in the future, this is where we will be going. I can totally understand why they have outstanding in care.
28 Apr 2022
Thank you! We are really pleased we were able to support you.
28 Apr 2022
Thank you! We are really pleased we were able to support you.
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