5+

Years
with Yell

TLC Care at Home Ltd

TLC Staff are fully trained team of professionals.

Compass House, 58, Load St, Bewdley, DY12 2AP Directions

   Now closed Open Thursday 07:00 - 22:00

Why Choose Us?

First Class Service
Bespoke Service
DBS Checked

Here at TLC Care at Home Ltd, we pride ourselves on our reputation

Business overview

We are TLC Care at Home, our family business helps support our clients remain living at home for as long as they wish too.

The prospect of moving into residential care or a nursing home can be a frightening thought. The emotional trauma can be overwhelming.

TLC Care at Home was Rated by the CQC as 'Outstanding' overall in November 2019.

TLC Care at Home understands the importance of your home. Our aim is to provide you with all the support necessary to enable you to be as independent as possible while remaining in your familiar surroundings regardless of the aging process, illness or disability.

TLC Care at Home provide an exemplary caring service which can be as much as 24 hour care to as little as you need, the choice is yours.

TLC Care at Home has a person centred approach to care, this enables the individual to be a partner in their own care so that they can choose a package that suits them.

We encourage and support independence, this helps maintain dignity, self respect and well-being.

TLC Care at Home Staff have been carefully selected for their compassion and understanding. They are reliable, trustworthy professionals, all with DBS vetting.

T L C Care at Home Ltd is a well established Home Care provider, that has built up an enviable reputation over the last years. We pride ourselves on our commitment to provide a professional and caring service at all times delivered by our Outstanding Team of Professionals

Photos

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November 2019 CQC Inspection
Carer arriving in car
Carer at door
carer in home giving care
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Products & Services

palliative care

Elderly Care

dementia care

care agencies

home care agencies

home care services

Care Services

Carers

day care nursing

home care

home support

DBS checked staff

always high quality care

all staff fully trained & qualified

flexible working hours

day trips & excursions

shopping assistance

social calls

sitting calls

24 hour care

learning disability care

acquired brain injury care

rated overall outstanding by CQC

Disability Services

Mental Health Disabilities

Respite Care

Credentials

Accreditations

  • Care Quality Commission (1-11985751902)

Qualifications

  • Health and Social Care (Adults) for England, Level 5 Diploma (City and Guilds of London Institute)
  • First Aid at Work, Level 3 Award (Safety Training Awards)
  • First Aid at Work, Level 3 Award (Training Qualifications UK Ltd)
  • Manual Handling, Certificate (Citation Training)
  • Risk Assesment & Awareness, Certificate (Citation Training)
  • Food & Safety Awareness, Certificate (Citation Training)
  • Health & Safety Coordinator, Certificate (Citation Training)

Our Team

Jacqui Jackson - Registered Manager

I am the Registered Manager of TLC Care At Home. I have a Level 5 in Leadership in Adult Health and Social Care, Level 3 in Principles of 'End of Life Care'. We are a family-run business. People have often asked us ‘why did you start a care business?’ The answer is quite simple - we are all people who care about the community that we live in and want to help support its ageing population.

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Tracey Lehner - Director and Field Manager

I hold a Level 5 Diploma in Leadership in Adult Health and Social Care and I am working towards being an Accredited Trainer. Before joining TLC Care At Home, I worked in the Care Sector for a number of years. Mainly my work before and now involved supporting people who have a palliative illness, managing and supporting a 24-hour x 7-day-a-week care support team.

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Peter Jackson - Training Manager and Director

I have been in training for the last 10 years working in various sectors including the motor trade with companies like Jaguar and Mercedes-Benz. I am an Accredited Trainer with the AoHT (Association of Healthcare Trainers) and hold a Level 3 Award in Education and Training and I have a Level 5 Diploma in Leadership in Adult Health and Social Care

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Reviews

Outstanding in care

5
I had care from TLC after major surgery to help me with personal care. I was very nervous about this but after having care for a couple of days i looked forward to it. I was treated with dignity and respect throughout and they went over and above looking after my care needs. In fact, i was sad when i no longer needed support but if myself, family or friends need care in the future, this is where we will be going. I can totally understand why they have outstanding in care.
28 Apr 2022
Thank you! We are really pleased we were able to support you.
28 Apr 2022
Thank you! We are really pleased we were able to support you.
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Care for Mum - so pleased!

5
Thank you so much for the weekly updates. It’s nice to see what Mum gets up to, even though it’s not much these days! She says such positive things about you all, and tells us she is happy and doesn’t get lonely, which is lovely to hear. Her house looks so clean and tidy too, you are all making such a difference. Please pass my since thanks onto your colleagues
03 Aug 2021
Thank you so much for the kind words Julie. We are so proud of our outstanding caring team. Its been a pleasure to of been service to your loved ones.
03 Aug 2021
Thank you so much for the kind words Julie. We are so proud of our outstanding caring team. Its been a pleasure to of been service to your loved ones.
05 Aug 2021
Thank you for your kind words Julie. It’s a pleasure to have been able to support your family.
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Top care agency

5
I can’t recommend this Care Agency highly enough. They supported both Mum and Dad, when they needed it, respecting their wishes and dignity at all times. They responded quickly to all requests for change/ increase in the care package and liaised as necessary with the family. Because of them we were able to get Dad home from hospital twice when he was expected to die if he stayed in. Then, when the time came, they increased his care and supported us to ensure he was able to stay at home, in his own bed, and give him the ‘good death’ he had always hoped for.
We can’t thank you enough.
13 Jul 2021
Thank you for your kind words. We have an outstanding team of carers and it’s theirs and our pleasure to care for your loved ones. Thank you.
13 Jul 2021
Thank you for your kind words. We have an outstanding team of carers and it’s theirs and our pleasure to care for your loved ones. Thank you.
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Outstanding!

5
This company has the best carers always professional, smart and caring. Highly recommended.
21 Jul 2021
Thank you for your kind words. TLC are always happy to help.
21 Jul 2021
Thank you for your kind words. TLC are always happy to help.
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Amazing company!Amazing staff!

5
I worked for TLC for over a year, easily the best company i have ever worked for!! Nothing was to much for the staff, they were always on hand if you needed help. Every carer took the time to make sure everybodies experiences with tlc was excatly what they needed and more, they trurly went above and beyond to help everyone. Thats all down to the brilliant staff behind you pushing you to be the best carer you can be!
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