Three Oaks Dog Boarding Kennels & Cattery

Botley Rd, Bishops Waltham, Southampton, SO32 1DR Directions

   Open today 08:00 - 17:00

Business overview

Leave Your Dog In Our Care With Confidence

Products & Services

Kennels - boarding

catteries

Reviews

Dog not given medication

1
They promised so much and delivered nothing! My dog had to have medication in his food. He didn't eat his food so he didn't receive his medication for three days, we were only told when we phoned up to get an update.
He wasn't allowed to play with other dogs, the music isn't on all the time like they promised. Had a kennel with a sneeze barrier up so no view, nothing like then one we where shown.
Colin (the money grabbing owner) is very confrontational and aggressive, called us a liar about our dog not having his medication when his staff had told us this was the case. Horrible man.
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Excellent

5
I have used three oaks many times and each time im so impressed. My Labrador is more than happy to pull me to his ‘room’ , I think he remembers the treat of a pigs ear! I’m amazed at the bad reviews on here - I’m wondering if they have reviewed the correct kennels ? My dog comes out stress free. (And I know the difference having had an awful experience prior to finding 3 oaks). We have always taken him right to his kennel and gone to it to pick him back up. The communal areas are always clean as is the food room. They are happy for us to take in his own bed , blanket and toys.
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Horrified.

1
My dog was returned thin and very thirsty. I never saw his kennel. They told me he'd been mixing with other dogs, then told me he hadn't. Finally, they kept his lead, claiming it was theirs, and just happened to be identical to his... He would never have gone in voluntarily without a lead. Disgusting behaviour. By the way, he's fully vaccinated, and his flea collar was brand new.
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Nice to have a kennel I can trust

5
I had to leave my dog for a week when my work took me abroad and this was my first experience with dog kennels and I was extremely nervous allowing strangers to take care of my dog. At the end of the day, I had a really wonderful experience with Three Oaks. They were easy to work with and I could tell that the staff cared for my dog as well as I do. They even sent me a picture of my boy playing and socializing with the other dogs which put me at ease. I want to thank the staff and let everyone know that I trust this facility and would use them again in the future.
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Newly built kennels are tiny and no customer service

1
The majority of photos of the kennels on the website are not the same as the newly built ones. Make sure they show you these. They have a cheap plastic ridged roof and they must get very hot as they had fans and hessian that they use to cool the kennels down. I can't see how these would stay warm in the winter as they are outside kennels with just a plastic roof. Does anyone use those in their own home? They are also small enough to remind me of the types of kennels used to house stray dogs. Indeed this is a part of their business providing kennels for stray dogs for the council. Following our complaint we were told the manager would call. They never called.
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