The Woodborough Inn

2 Sandford Rd, Winscombe, BS25 1HD Directions

Business overview

Heartstone Inns is a group of individual Free Houses, each with their own distinct character in enviable locations across Southern England which offer a delicious and interesting choice of food and drink wrapped up in a relaxed pub atmosphere.


Not Child Friendly

We have visited the Woodborough Inn many times in the last couple of years as when my elderly parents come to visit they enjoy to go there for a Sunday lunch. The last few times we have visited we have had to wait quite a long time for our food order to arrive. Despite this, when my wife’s brother and his family came to visit us from France, we thought it would be nice to take them and my parents out for a traditional British Sunday Roast. I booked a table for 12 which included 6 adults, 4 children aged between 7 and 15 and my Brother in Law’s 2 year old twins. We could only get a table for 1.30pm as I was told they were busy, this was not a problem. We arrived at 1.30 and the table was all set including the 2 high chairs I had asked for. We ordered our drinks and then the food order was taken, everybody ordering a roast from the menu and some chips for the little ones. Once again we had to wait a long time for the food to arrive, about 30 minutes. The pub was quite full including a large table of about 22 people who were laughing and joking. I would describe the atmosphere as quite vibrant. The food arrived along with a couple of bottles of wine and I must say was very nice as usual, the reason why we returned so often. When I had finished my meal, I left to go to the toilet. When I returned to the table I could see that the twins were crying. They were tired and had been sitting in their high chairs for about an hour. Their mother was attending them. What happened next left me quite shocked. The manager of the pub approached my Sister in Law and with a sour face and a raised voice told her to take the children out of the pub because they were upsetting the other customers! Embarrassed and upset she took the children out into the car park, followed by my wife. I went to the bar and demanded to speak to the manager. I asked him how many customers had complained about the babies crying, “None Sir” was his answer, “Although I received a look from table 21”...........I told him that I had been to the pub many times and that there were often babies crying, this had not bothered me, the other customers or the rest of his staff. The only person it seemed to bother was him. I asked him if he had any kids..... “No Sir” was his answer! I told him that I would never use his pub again and we left.
So be warned, if you are not willing to just SIT DOWN, SHUT UP AND EAT YOUR FOOD, you may well find yourself out in the cold!
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