5+

Years
with Yell

The Window & Lock Doctor

Always a friendly service from the Doc's

4 Hebden Walk, Grantham, NG31 9TU Directions

Mob 07967 441936
   Now closed Open today 07:00 - 19:00

Business overview

Window and door repairs in Grantham and surrounding areas

The Window & Lock Doctor is the name you can trust for all kinds of window and door lock repairs. We have over 20 years of experience in the trade and have the expertise to repair any faulty parts of doors or windows. We also specialise in double glazing glass unit installation, and replacement of doors, windows and conservatories. We are DBS checked, hence, you can be sure that you are in safe hands.

Our services include:

1. Door and window repairs

2. Lock repairs

3. Double glazing units

4. uPVC doors and windows fitting

5. Replacement conservatory roofs

For details, contact us

Photos

Image 3 of The Window & Lock Doctor
Image 2 of The Window & Lock Doctor

Products & Services

glass repairs

handles & hinges

door adjustments

lock repairs

conservatory leaks

windows

doors

window repairs

window installation

upvc windows

upvc doors

sliding doors

security lock installation

patio doors

porch doors

replacement doors

replacement windows

glaziers

emergency glazing

double glazing installers

boarding up service

locksmith

conservatory repairs

aluminium doors

aluminium windows

door repairs

Reviews

Football accident!

5
We contacted Tom as we had two double glazed lead lined window units mending, he came and sorted them out no problem at all, we are absolutely over the moon! He’s professional and efficient, and the windows look great!!!
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Helpful and knows his stuff!

5
We had a issue with a manufacturing fault with a patio door. Tom came out promptly, identified the issue straight away and wrote us a comprehensive explanation that we sent to the manufacturer. Great guy, very helpful and helped us to get it sorted quickly. We are getting him back to help us with a stubborn stable door and some sticking windows shortly and I’m sure he’ll do a cracking job.
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DO NOT USE !!!!

1
DO NOT use this mans terrible service.
Does not respond to emails, telephone calls etc etc etc.
Read the other guys response below this one !
06 Sep 2021
Hi Tony. We have no record of being contacted by you? Can you send me a direct email or call and we can get to the bottom of this for you. If you contacted me on the date you left this review then I am sure you can understand that that was actually a bank holiday weekend and I was away, Even business owners are allowed a break. Call me on 07967441936 [email protected] And we can have a chat. Kind Regards Tom Window Doctor
06 Sep 2021
Hi Tony. We have no record of being contacted by you? Can you send me a direct email or call and we can get to the bottom of this for you. If you contacted me on the date you left this review then I am sure you can understand that that was actually a bank holiday weekend and I was away, Even business owners are allowed a break. Call me on 07967441936 [email protected] And we can have a chat. Kind Regards Tom Window Doctor
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Terrible - No response to two calls for assistance

1
I'm afraid I am going to have to agree with Vivien (August 2020): where on earth do these high ratings come from? It is laughable that this company claims that it offers a 24/7 service. I'd die of hypothermia or starvation before these people answered a call if I were to be locked out. I rang and emailed them about four jobs, a week ago and again yesterday. Not a dicky bird. Not even the courtesy to say that they are busy on other things and might get back to me at a later date. Don't bother even thinking about using them.
03 Feb 2021
Hi Paul. Apologies we haven't met your requirements on this occasion. Unfortunately I can't find a record of any emails or calls from you. Could I ask if you were using the contact page on our website? Yell host this and have been made aware of the issue that it has stopped forwarding these on to me. Could I ask you to contact me directly on our mobile number and we can discuss the situation? If this isn't something you wish to do please send me a direct email to [email protected] Thanks Tom
03 Feb 2021
Hi Paul. Apologies we haven't met your requirements on this occasion. Unfortunately I can't find a record of any emails or calls from you. Could I ask if you were using the contact page on our website? Yell host this and have been made aware of the issue that it has stopped forwarding these on to me. Could I ask you to contact me directly on our mobile number and we can discuss the situation? If this isn't something you wish to do please send me a direct email to [email protected] Thanks Tom
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Going above and beyond

5
We had a small problem with condensation between the glass on a window, upon inspection i noted that the seal had blown. Through our agent we made contact with Tom. He came out and measured up and when the new glass arrived he made arrangements to come and carry out the necessary repair work. When he arrived on site he noted that our front door was difficult to open or lock, ( this had been a issue for some time, we put it down to old house or weather played a roll or maybe a bit out of line from when it was built.) Tom took it upon himself to have a look at the door and after a few minutes of tinkering, he had adjusted the door that it was opening and closing like a brand new door. I cannot thank him enough for all he did for us, i will most definitely use his expert services again and will most definitely recommend him to anyone who needs windows, door locks, etc., again i cannot thank him enough for going above and beyond and give him 10 out of 10 for going the extra mile.
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