The Tech Lab

Unit G3 Akeman Business Park, 64-66, Akeman St, Tring, HP23 6AF Directions

Business overview

We are an experienced and professional tech company specialising in Mobile and Tablet repair. Please visit our modern website to get a quick quote for your device.

Products & Services

phone repairs

tablet repairs

iphone repairs

iPad Repairs

Mobile Phone Unlocking

Phone Batteries

Phone Chargers

Phones

screen replacements

refurbished phones

Reviews

Shocking customer service

1
Avoid this company as they do not care about the customer.
Dropped a Dell computer off on a Monday morning before 2-00 after a telephone conversation stating the cracked screen needed to the mended.
The computer was a work machine and was needed, the company stated they hoped to get the repair done the next day( Tuesday).
Wednesday came and we had received no response so we tried calling numerous times along with emails and finally they answered the phone to rudely state we have not received the part and they were very busy.
They were going to call back that day with an update and never did.
Friday came and we called them, and picked up the computer in the afternoon still not repaired as the part had not arrived and they had not even chased the part.
ALL WE ASKED WAS TO BE KEPT INFORMED IF THEY COULD NOT COMPLETE THE JOB!
10 Jul 2021
Dear Customer, we apologise for the delay and thanks for your feedback. The part for your device was delayed and we were chasing our suppliers daily for it. We hope you get it repaired quickly elsewhere. The Tech lab
10 Jul 2021
Dear Customer, we apologise for the delay and thanks for your feedback. The part for your device was delayed and we were chasing our suppliers daily for it. We hope you get it repaired quickly elsewhere. The Tech lab
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Excellent service and value

5
Excellent service and value
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Great value and advice

5
Great value and advice on my iPhone 7, thanks guys
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Won’t be going back

1
myself, and my brother both broke our phones, I also had a spare I wanted him to just look at however didn’t want to spend any money on it until I knew the total cost.

I went to collect mine and my brothers phone and firstly my brothers phone touch was never the same, my phone on the other hand the back camera was not working, Richard kindly went a head and fixed this however I then picked up my phone and asked for an update on my spare that was broke he had started a repair and to get it back it would cost me £40 however it didn’t work, so my only other choice was to sell it which he quoted £40 for an iPhone 8+ I wasn’t willing to pay £40 for the phone to still be unusable so I accepted the £40 looking back at this it’s unfair however I’m not someone who knows what to say in those situations. Anyway I collect my phone where the camera was still broken and 2 weeks later the touch stopped working and I ended up having to buy a new phone. I definitely would not go back there
27 Aug 2020
Hi Megan, we are very sorry to hear about your experience. We have a 1 year warranty and Guarantee for rare situations like this. If you can bring back the affected devices we would happily look into your issues and try and sort them for you. With regards to the iphone 8+, I think you may have miss understand the arrangement. There was a £40 fee for the water damage clean, which you agreed to when you first dropped the phone in. This clean restored main use of the phone however, some components were beyond recovery. We valued the phone at £80 after the clean as it had a broken front and back screen, which left a £40 balance and was given as an offer to you. Again we are sorry you feel this was unfair. Kind Regards, Richard
27 Aug 2020
Hi Megan, we are very sorry to hear about your experience. We have a 1 year warranty and Guarantee for rare situations like this. If you can bring back the affected devices we would happily look into your issues and try and sort them for you. With regards to the iphone 8+, I think you may have miss understand the arrangement. There was a £40 fee for the water damage clean, which you agreed to when you first dropped the phone in. This clean restored main use of the phone however, some components were beyond recovery. We valued the phone at £80 after the clean as it had a broken front and back screen, which left a £40 balance and was given as an offer to you. Again we are sorry you feel this was unfair. Kind Regards, Richard
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Very quick

5
Responsive and did an excellent job on my iphone 7
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