The Pottery

Powys Rd, Treforest Industrial Estate, Pontypridd, CF37 5YR Directions

   Open today 11:00 - 23:00

Business overview

Sizzling Pubs have pubs across the country offering food and drink to the locals.

Photos

Image of The Pottery

Reviews

Unclean, Unproffesional & No Customer Service.

1
25.08.23 As someone who never complains or writes reviews, i'll try to keep it short & sweet. The cutlery was stinking, they had run out of serviettes & we recieved a totally different salad to what we ordered.
The explanation from the barman, was they had run out of caeser salad & he wasn't told until after he took the order, however we as customers were not informed. We were offered a refund & then within minutes of the offer of refund we were presented with caeser salads which we had just been told they had run out of!!.. the fact that the barman & manager were looking over laughing whilst the barman was holding our original ticker order, was the final straw.
Also only 1 ladles toilet had toilet roll. Overall unclean, unprofessional, badly managedl & the food was awful, will not be returning. The only reason I have given one star is for the polite young waitress, who clearly had not had sufficient training, (again due to poor management), but she kept smiling. Well done you.
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Poor Food

2
Gammon was very fatty & tasted salty & food was stone cold
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Awful!

1
Absaloutly awful. Was told 30 mins wait for food to then be waiting over 1hr when food arrived it came out awful. Hardly had anything that was on the menu! Staff and owner was very rude didn’t want our costom as I went to complain about the food we was ordered to leave. Terrible place avoid this place like the plague.
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aweful

1
Ordered sticky orange pudding with custard and ice cream for desert . It arrived , girl said sorry ran out of custard so you have two ice creams. Sent it back with the rest of my lager . Evening spoilt. They would not refund my lager. First and LAST time at this venue.
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Good food

5
Fab food at a great price, serviced with a smile, will definitely be back!
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