The Office Genie

The Office Genie provides phone and business support services and has built up a brilliant reputation since 2005, supporting 100s of businesses and delivering incredible customer service. An expert, full and tailor-made service, their dedicated Genies can handle all your enquiries, freeing up your time to focus on what really matters – growing your business.

Whether fully outsourced or used as an overflow service, the Genies are always on hand to ensure your customers’ queries are dealt with professionally – and you’ll never miss a new enquiry. As an extension of your in-house team, the invaluable services provide you and your staff with more revenue, more time and more control.

The Genies’ friendly and professional services include call handling, appointment booking, out of hours support, email management, live chat, virtual PA and more.

Based in Northampton and covering the whole of the UK, for businesses looking to improve customer service, make their business more efficient and free up their time, The Office Genie is here for you.

“We consider The Office Genie to be our very own reception function. A first-class service that offers great value and peace of mind.”

Russ Bradbury, Office Products and Services

“Consistently efficient professional service. They have become an integral part of our clinic as it has expanded and have never failed to change and grow along with us.”

Melanie Smith, Aqualine

“New customers secured, existing customers valued. They really look to understand your needs and offer help and advice at every step of the way.”

Adam Carter, Adam Carter Decorating Services