The New Peking House
3-4, Front St, Framwellgate Moor, Durham, County Durham, DH1 5EJ Directionshttps://www.yell.com/biz/the-new-peking-house-durham-2394328/#view=map
Tel 0191 3842768
Open today 17:00 - 23:30
25 Apr 2020
What customer service?1
WOULD HIGHLY Recommend a to avoid at all costs. Customer service is absolutely appalling. Had someone shout down the phone to my father due to him complaining our order was 2 HRS late compared to the 45 minutes we were originally told. To then try and put the blame onto my mother. Food arrived warm but not hot. Only good thing about this experience was the delivery driver who couldn’t be more apologetic for the time once we had explained what had happened. Absolutely appalling will not be ordering again. Sort your customer service skills out.
08 Dec 2019
Ordered a delivery to Newton Hall. Told it would be 40 mins. Two hours later we rang and cancelled. Each time we rang we were told "20 mins...20 mins".
28 Jan 2017
Don't bother order elsewhere1
I ordered a curry £26 came Singapore noodles bone dry went in bin...special curry was veg curry ..all other stuff greasy...called they were closed..rg next day kept all other than noodles as wasn't expecting it to be awful...and had 2 be sent back..full argument 4 refund.TOOK 3 CALLS ..tried again few month sent 5 pieces of chicken instead of 1/2 roast ch8cken..rg them said they would refund didn't called them hung up...refused blaming me and won't take call. Disgrace...absolute joke ...NEVER AGAIN