The Mobile Phone Doctor

31a Swansea Market, Swansea, SA1 3PF Directions

   Now closed Open Saturday 09:00 - 18:00

Reviews

Excellent Service

5
Excellent service & a happy smile from Pauline.
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fast service

5
Quick service and genuine work
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Phone Damaged and 'New' Battery Worse Than Old

1
Took a phone to have it's battery replaced and it took longer than expected, the 'new' battery does not last very long and the side of the phone is melted and scratched. When I showed whoever it was that had done it he said that it was just the risk I had taken and what seemed to be a battery problem was something with the phone and would need to be checked. I didn't give it back to him and didn't get a refund.
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Excellant colour choices of samsung phone cases .

5
Very friendly helpful pleasant staff .

At last someone has a choice of phone case colours for my little old Samsung
Lovely fit
Thank you
I will return 😃
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Very bad experience

1
I went to The Mobile Phone Doctor in Swansea Market on Monday 2/7/18 and paid £25 to have an iPhone 4s unlocked. They did not unlock the phone. I had to approach EE directly who unlocked the phone for free!!!!! On the 5/7/18. EE confirmed they had not been requested to unlock the phone by anyone else. I have tried to contact phone doctor, by phone and via website, for a refund. Neither was available. I would suggest this may be a scam company. I will try and seek a refund via the counter in Swansea Market but doubt the sales assistants ability to authorise a refund. Please think twice before using this company. If you want your phone unlocked go via your service provider.
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