The Mewes Veterinary Clinic
4 Haywards Rd, Haywards Heath, RH16 4HT Directionshttps://www.yell.com/biz/the-mewes-veterinary-clinic-haywards-heath-868805/#view=map
RCVS accredited practice A friendly, forward thinking small animal practice. Winner of a Business Matters Award for Customer Service 2014.
Your pet will receive all the caring love and attention they could ever possibly need each time they visit. You'll also see a familiar face, with our one pet, one vet policy.
Here at The Mewes Veterinary Clinic your pet will not only receive exceptional veterinary care, but our team of vets will provide them with a loving and caring environment, which is just as important.
As a Royal College of Veterinary Surgeons accredited practice, we are regularly inspected to ensure our veterinary care is at the highest possible standard.
Our friendly team also reflect this high standard. We are approachable, organised and are committed to help your pet stay healthy.
As well as offering a full range of conventional veterinary medicine services, such as:
Treatments for fleas and worms.
As well as treating cats, dogs and rabbits we can also see reptiles and small furries
Products & Services
Life Begins at 7 - Older pet clinics
Radiography, ECG and Ultrasound
Small animal practice
Pet Nutrition and advice
I would personally like to apologise you felt our service was unprofessional and disorganised. My team are excellent at what they do, and despite being a busy practice we're always devoted to animal care and ensuring our clients enter a welcoming, warm and friendly practice.
I would also like to say sorry that you felt your experience at our practice was focussed on cost. Please note that the cost of care at our practice merely reflects the costs of veterinary medicine today.
It is also saddening to hear you felt my team have tried to you make you purchase products and additional treatments that weren’t necessary, by using fear tactics. I agree, this type of behaviour is completely unacceptable, and I am positive this has and does not happen here.
It is not in our interest to ever recommend unnecessary surgical procedures because, not only is it unethical, but it’s also illegal. When a veterinary surgeon becomes qualified, they each take an oath whereby they vow to always ‘ensure the welfare of animals committed to their care.’
Overall it is distressing to hear such a negative review because I have hundreds of clients who are more than happy with the service and animal care we provide.
If you would like to discuss your experience at our practice any further, please email your mobile number to [email protected] and I will personally give you a ring so we can resolve this issue.
The Mewes Veterinary Clinic