The Mewes Veterinary Clinic

4 Haywards Rd, Haywards Heath, RH16 4HT Directions

Tel 01444 456886
   Open today 08:30 - 19:30

Business overview

RCVS accredited practice A friendly, forward thinking small animal practice. Winner of a Business Matters Award for Customer Service 2014.

Your pet will receive all the caring love and attention they could ever possibly need each time they visit. You'll also see a familiar face, with our one pet, one vet policy.

Here at The Mewes Veterinary Clinic your pet will not only receive exceptional veterinary care, but our team of vets will provide them with a loving and caring environment, which is just as important.

As a Royal College of Veterinary Surgeons accredited practice, we are regularly inspected to ensure our veterinary care is at the highest possible standard.

Our friendly team also reflect this high standard. We are approachable, organised and are committed to help your pet stay healthy.

As well as offering a full range of conventional veterinary medicine services, such as:

• Vaccinations

• Neutering

• Treatments for fleas and worms.

We also provide acupuncture, which is a great way to alleviate your pet's pain.

As well as treating cats, dogs and rabbits we can also see reptiles and small furries

Photos

Image 13 of The Mewes Veterinary Clinic
Image of The Mewes Veterinary Clinic
We provide a welcoming and caring environment for you and your pet to visit in times of sickness and in health. We are strong believers in treating the whole animal not just the medical condition and we have very high standards of clinical care. You will always find a friendly face here.
All our appointments are 15 minutes long to address all our clients needs and concerns. We never double book, and new clients and new pets are always offered 30 minute (double) appointments and no extra cost.
A personal service with continuity of care is very important to us, which is why we introduced our One-Pet-One-Vet policy, whereby we register you with one vet and, where practicable, your pet sees the same vet at each visit for continuity of care (except for emergencies or where your vet is absent)
Theatre We have 2 small animal operating theatres, using 'Gold Standard' modern anaesthetic drugs, techniques and monitoring facilities. Hospital We have excellent, air-conditioned and comfortable hospital facilities. Our patients are cared for by Qualified RVNs (Registered Veterinary Nurses)
In our in-house laboratory our highly trained nursing team carry out urinalysis, run tests on blood samples and perform microscopy. Often results can be produced in minutes. We also have access to top class external laboratories for all procedures requiring specialist equipment and personnel.
Acupuncture is the ancient art of placing fine needles into special locations on the body to alleviate pain. In general it is well tolerated by dogs, cats and even rabbits. Acupunture is not a cure, but can work very well, particualarly with musculoskeletal problems, such as arthritis.
We are for not only dogs, cats, rabbits, guinea pigs and hamsters, but also for more exotic pets such as lizards, snakes, tortoises. If you have an exotic pet just give us a call.
Our nurses offer one to one clinics, where you can bring your pet to discuss your concerns with them. They will give advice on worming, flea treatments, nutrition, weight, dental care, etc. They also carry out post-op checks, grooming & de-matting, rabbit care, nail clipping and more. Call today.
Our Pet Health Club is a fantastic way to spread the cost of preventative health care. It is a payment scheme with affordable monthly installments for annual vaccinations, flea and worming treatments, that pet insurance does not cover, and receive other discounts too on pet food, other services etc
All our pet food and accessories are BELOW the recommended retail price and what's more you can place and pay for your order safely and securely at your convenience and simply collect your purchases from our clinic, saving delivery charges.

Products & Services

Microchipping service

Neutering service

Pet Nutrition and advice

Pet passports

Pet supplies

Puppies

Small animal practice

Vets

animal dentistry

pet food

reptile care

reptile vets

Pet Acupuncture

Longer appointments

One-Pet-One-Vet system

Nurses' Clinic

Radiography, ECG and Ultrasound

Online Shop

Life Begins at 7 - Older pet clinics

Puppy Parties

dog friendly

pet nutrition

veterinary nurses

kittens

Reviews

Wonderful Vets!

5
Have been a client of The Mewes since it first opened 18 years ago. All the staff are fantastic and the care and attention given is second to none. They gave wonderful help to our family pets when ill and would, and do, recommend them to all!!
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Response

5
Dear gemz100,

I would personally like to apologise you felt our service was unprofessional and disorganised. My team are excellent at what they do, and despite being a busy practice we're always devoted to animal care and ensuring our clients enter a welcoming, warm and friendly practice.

I would also like to say sorry that you felt your experience at our practice was focussed on cost. Please note that the cost of care at our practice merely reflects the costs of veterinary medicine today.

It is also saddening to hear you felt my team have tried to you make you purchase products and additional treatments that weren’t necessary, by using fear tactics. I agree, this type of behaviour is completely unacceptable, and I am positive this has and does not happen here.

It is not in our interest to ever recommend unnecessary surgical procedures because, not only is it unethical, but it’s also illegal. When a veterinary surgeon becomes qualified, they each take an oath whereby they vow to always ‘ensure the welfare of animals committed to their care.’

Overall it is distressing to hear such a negative review because I have hundreds of clients who are more than happy with the service and animal care we provide.

If you would like to discuss your experience at our practice any further, please email your mobile number to [email protected] and I will personally give you a ring so we can resolve this issue.

Kind regards

Julia Mewes
The Mewes Veterinary Clinic
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Incompetent and rude

1
I was with this practice for two years and over that time I had experienced nothing but a disappointing and an all-round unprofessional service from them. Unorganized reception staff and a particularly rude and pushy vet that constantly tried to make me have procedures or buy things for my pets by trying to instill fear that something wrong with your pet when there isn't, is diabolical! Just to make money! This vet has been very wrong about health problems with a pet of mine in the past which did not help my pet at the time. I have since moved practices. Avoid!
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