The Entertainer

Buckhurst Place, Bradford, BD1 1US Directions

Tel 01274 738908
   Now closed Open today 09:00 - 19:00

Business overview

The Entertainer sells a wide assortment of toys and games as well as scooters, masks, balloons and footballs.

Photos

Image of The Entertainer

Reviews

Poor customer service

1
My family is a regular customer of Bradford Broadway store and we visited the store for toy shopping today and there was a small play area for kids to experience ‘Sandsational’ products. My two daughters enjoyed playing with the product and they had a great interest in the product and came back to play a little bit more before purchasing it. All of sudden, a lady (another staff member said that she is a manager) came and forced my daughters to stop playing due to a long-playing time. They played about 10 minutes total and there was no one waiting for the play and even there was no notice that no one could play more than 5 minutes. (CCTV can be evidence).
Two other staff were so friendly and kind but she ruined my family’s time today. I came back to the store to complain but she was not there due to her break.

I am so disappointed regarding her poor customer service.
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Do not shop here. Go to the leeds branch

1
Customer service is appalling, The manager needs to learn some basic manners instead of shouting down someone for asking for a refund. You could explain why you can’t refund me without being so rude. I will never shop at this branch again. Im going to stick to the leeds branch for toys.
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It's never open!

1
Whenever I go to The Entertainer in Broadway, it is never open. I go every couple of days, so it should be open at least one of the days I go.
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Rubbish!!

1
Costumer service is awful. Staff priced an item wrong by £25 they won't honour the price and offered no discount. The manager was rude to my husband instore and on the phone to myself and called my husband a liar. After four calls to head office they returned my call and sent me a £5 voucher for the delay of the call but no apology or anything else for the way we were treated and spoke to!!!
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