The Baggage Factory

3 Royal Quays Outlet Shopping Centr, Coble Dene, North Shields, NE29 6DW Directions

Tel 0191 257 6652
   Now closed Open today 09:30 - 18:00

Business overview

The Baggage factory is a dedicated bags retailer with a wide variety and stocks a number of leading brands.


Image of The Baggage Factory



Disgusted .
Had a very fair query regarding IT luggage Warranty purchased from same location site
Lady on phone said that this company has been taken over by another so I need to speak to IT luggage directly . I understand and politely asked for a suitable contact number or email for IT and she said she has no contacts

.. I asked " how can you supply the IT bags without have a contact of some sort ," ( fair question. ) .. She then accused me of being cheeky and slammed phone down .
This is the worst so called " service " call I have ever experience in my shopping life and I only gave them 1 star as 0 stars doesn't appear to be an option .. I would not set foot in this place if they were giving stuff away .
Appalled , the only business I have ever encountered who allows staff to slam down phone .
Useless !!!
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