The Baggage Factory
3 Royal Quays Outlet Shopping Centr, Coble Dene, North Shields, NE29 6DW Directionshttps://www.yell.com/biz/the-baggage-factory-north-shields-8129781/#view=map
The Baggage factory is a dedicated bags retailer with a wide variety and stocks a number of leading brands.
Had a very fair query regarding IT luggage Warranty purchased from same location site
Lady on phone said that this company has been taken over by another so I need to speak to IT luggage directly . I understand and politely asked for a suitable contact number or email for IT and she said she has no contacts
.. I asked " how can you supply the IT bags without have a contact of some sort ," ( fair question. ) .. She then accused me of being cheeky and slammed phone down .
This is the worst so called " service " call I have ever experience in my shopping life and I only gave them 1 star as 0 stars doesn't appear to be an option .. I would not set foot in this place if they were giving stuff away .
Appalled , the only business I have ever encountered who allows staff to slam down phone .