Make your Mac Happy Again!

19 Drake Close, New Milton, BH25 5LR Directions

Tel 07956 257542
   Now closed Open Tuesday 10:00 - 19:00

Why Choose Us?

7 Days a Week
Nationwide Coverage
Many Years Experience

Business overview

Worldwide software support for Apple Mac computers.

I have been working with Apple Computers for nearly 40 years, starting with the Apple ][ which was introduced in 1977. I am passionate about all things Mac, and having spent so much time working on Macs over the years I've experienced virtually every problem that can occur on them and know of the fixes.

Mac computers work brilliantly, most of the time. But when things go wrong, all you want is to get your computer back to full health as soon as possible.

I offer a remote IT support service, which means I connect to your computer over the internet; you retain full control of your computer throughout, and we can talk through your issues, and how they are being fixed, on the phone with you while I work. Remote technical support means there is no need for anyone to visit you.

I offer our specialist Mac computer software support seven days a week (including holidays) and help anyone from novice to expert with many types of problem.

Using our services is simple. You tell us what the problem is, and we quote a price and make an educated guess as to how long the job will take. I'll do the job for the price quoted, and if it takes longer than first thought, I won’t charge any more. (After all, you’re paying for the problem to be fixed, not for how long it takes to fix it.) When I'm done, I often can’t resist offering to fix other minor problems we’ve spotted during our work … at no extra cost.

Payment is made by PayPal, credit or debit card (all processed through PayPal whether or not you have an account with them) or by bank transfer. As it arrives instantly, I can get to work on fixing your issue quickly.

For local customers, I can not only do all the above but also visit to help set up your Mac, recover lost data, and more.


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Products and services

Apple Macintosh Technical Support

Malware removal

Mac Computer Consultancy

Speeding Up Mac Computers

Mac Training

Upgrading Operating Systems

Setting Up Backup Systems

Local Data Recovery

Fixing Spinning Rainbow Wheel Issues

Setting Up iCloud

Fixing Email Problems

Organising Files and Folders


I asked Phil to help with my slow Mac
I asked Phil to help with my slow Mac. I have worked with many professional, competent people. Few come close to Phil and his methodical, knowledgeable and courteous approach. Lots of scammers out there, Phil is definitely not one, he is extremely reliable and capable. If you have a problem with you Mac, simple, call Phil. Oh and the fix took longer than anticipated, he stuck with it until completely fixed and running well, at no extra cost. First class.
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Outstanding service
What an amazing service! Phil helped me with my hard drive failure and gave me all the confidence I needed to fix everything remotely. He’s brilliant and so patient and helped me stay calm during this IT emergency. His efforts were outstanding. I can’t recommend Phil and Tek Wizard enough. 10/10!
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The right person for the job
Phil guided me through the process of upgrading my operating system, something I was nervous about doing. He has helped with other related matters and cleared them up. He offers a very efficient and supportive service which is so reassuring when we rely on our devices being there for us. He responds promptly too. You'll not relying on this very competent person.
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We've used Phil three times now and he's brilliant. On the latest occasion we had booked a slot for the following day but I texted him at about 10pm to say that I had an additional problem. He immediately replied asking if he could ring me right away, and then spent 75 minutes sorting the problems out there and then. The previous time he spent all day on a set-up problem with a new machine but charged us only for two hours. He has also answered questions by email without charging. He is entirely lovely and knows his stuff, always has time for you and rates are extremely reasonable.
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Phil Faber - TekWizard! - What more is there to say:)
So pleased to have found Phil. I have been concerned about my Mac for a while and was not sure who to trust. I could not have been more pleased or impressed with the service he provided. His depth of knowledge would be hard to match. I will most definitely use him again even if it is just for advice.
Adrian Cole MBE
Budleigh Salterton
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