Tapis & Co

Premier House Brember Rd, Harrow, HA2 8AX Directions

Tel 020 8864 2225

Reviews

Long waiting times
2
This company has a good range of italian tile samples, but they are just samples. They seemed helpful during sales. However once the order is placed and payment is taken you will not hear back, be ready for a lot of chasing up.

I purchased a set of tiles for a small bathroom with a lead time of 3 weeks, I needed the tiles soon. After almost three weeks I had to chase them up for the tiles and calls were not returned. I rang them up several times and delivery was being pushed back every time. The tiles were finally delivered after 5 full weeks pushing the entire project back just before Christmas.

When the van arrived for a delivery I saw a full pallet of the same tiles going to another address. In hindsight they just waited for another customer order to complete a whole palette and reduce shipment costs on their end.

Caveat emptor!
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