Talk Talk Business Ltd

Soapworks Ordsall Lane, Salford, M5 3TT Directions

   Closed today Open Monday 08:00 - 18:00

Reviews

AVOID AVOID - NO customer service!

1
Really wish I could give ZERO stars! The customer service is non existent. We have bene unable to access our on line account (and therefore our bills) for months and in spite of numerous appeals and ultimately a formal compaint, we are still locked out! No one ever answers the so-called support line - all you get is a repeated recorded message stating that there is a limited team on hand to answer calls and directing us to the on line chat service - WHICH IS ALWAYS OFF LINE AND UNAVAILABLE!
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Router Stops Card Machine From Working

1
When ordering broadband and phone services I explained I would be hooking up a card machine and was assured it wouldn't be a problem. However, the broadband router wouldn't connect to the card payment machine and we could n't take any payments. TalkTalk refused to help stating that they weren't "trained" to do so. Consequently we had to pay a computer engineer to make the system work. Subsequently TalkTalk Business wanted to make things right, but admitted they were unable to help. Selling a product that simply doesn't work is as bad as it gets. You'd be better off with two cans and a piece of string. Buy your business package anywhere else.
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