I am a carer and arrived to find client in Staplehay locked out. Couldn’t get in and had to ring a locksmith. Chose TLS Security Systems LTD because they had excellent reviews. They arrived in only 15 minutes, very friendly and managed to resolve the issue very swiftly, replacing the worn out barrel and providing new keys. All done within an hour of my call and only £84 for everything. Also tried to fix issue with other door being jammed because it had dropped. Beyond call of duty. They are now firmly in my mobile phone address book….

Phoned TLS Security this morning and the man was really helpful offering someone to come out early part of next week. However, I then received a phone call this afternoon to say someone could come out today. The man was so helpful and got my door fixed so the house is secure again. An excellent, friendly and professional service.

Excellent and prompt service throughout, from my initial locksmith enquiry through to completing the work efficiently on the day.

I would definitely recommend TLS to anyone seeking a professional and experienced company offering a high quality service.

I called TLS Security as a main entrance door lock suddenly did not work. The receptionist told me ’we don’t have any people just sitting around to come and help you’. I’m wondering whether I should be making regular appointments just in case a lock fails in the future?
An hour later we had managed to fix the lock ourselves. However the receptionist was very angry at the turn of events as she had now arranged someone to come out. So angry that she slammed the phone down on me.
As amusing as this was for me I’m wondering how this kind of behaviour would have affected someone who was distressed as they can’t lock their door and leave for an important appointment? Maybe the locksmiths are great at this company but the receptionist needs more training.

Very professional , friendly and highly efficient service - I will recommend to friends and family of the quick promptness of helping me out with my old lock in my door - repaired it and fitted it in no time at all and very reasonable too - if you need a locksmith in Taunton Deane are - look no further - TLS security systems ltd is the place to call first !
W Sykes