Surrey Fire & Security Ltd
Security tailored to you
6 The Roundway, Claygate, Esher, KT10 0DW Directionshttps://www.yell.com/biz/surrey-fire-and-security-ltd-esher-8745230/#view=map
Why Choose Us?
Our location
Business overview
We pride ourselves on being a small company allowing us to give the same, consistent customer service to all of our clients whether residential or commercial
Surrey Fire & Security is a company that specialises in the supply, installation and maintenance of security systems, ranging from intruder alarms to integrated access control systems for domestic and commercial clients. The company has over 15 years experience in the industry with a proven track record and expert knowledge of all types of security systems. Because of this knowledge we are therefore able to design and create bespoke security solutions tailored to our customers needs, and are GateSafe accredited installers.
Photos
Prices
Products & Services
Access Control
Alarm Installation
Alarm Maintenance
Alarm Systems
Burglar Alarms and Security Systems
CCTV
CCTV and VTR
CCTV Monitoring
Entry Systems
Home Security
Industrial Security
Intercom Systems
Keys
Office Security
Roller Shutters
Retail Security
Safes and Vaults
Security Fencing
Security Film
Security Shutters
Security Lighting
Shutters
Automated Gates
Fire Alarms
Credentials
Accreditations
- Hikvision Professional Installer
Reviews
Feel we were taken for a bit of a ride.
2they came along, lifted each bollard and said they were either knackered or needed the keys, and left.
We asked them to give a quote to replace bollards with the £750 we had already paid taken into account and have heard nothing. We have also had to make numerous requests to get an invoice.
Thanks for the review, we do appreciate feedback but I have a different account that I would like to express. We issued a quote and stated in our quote that we could not guarantee the existing bollards were in good working order. The quote was agreed. The keys were not an issue as we were able to release the bollards and carry out our service. A full report was issued with photos of the work carried out. It most certainly wasn't a case of 'lifting each bollard and saying they were knackered!' The reason I did not follow up with a quote was the pure reason of how Ray from Hot Spring World in Cobham treated my female staff over the phone. I made a decision that we as a company do not need nor want customers like Ray. The issue and the reason for the bad review is nothing to do with our service it's purely down to you wanting something that wasn't possible. We were unable to tell the state of the bollards until the service was carried out.
Thanks for the review, we do appreciate feedback but I have a different account that I would like to express. We issued a quote and stated in our quote that we could not guarantee the existing bollards were in good working order. The quote was agreed. The keys were not an issue as we were able to release the bollards and carry out our service. A full report was issued with photos of the work carried out. It most certainly wasn't a case of 'lifting each bollard and saying they were knackered!' The reason I did not follow up with a quote was the pure reason of how Ray from Hot Spring World in Cobham treated my female staff over the phone. I made a decision that we as a company do not need nor want customers like Ray. The issue and the reason for the bad review is nothing to do with our service it's purely down to you wanting something that wasn't possible. We were unable to tell the state of the bollards until the service was carried out.