Sue Ryder

Had a terrible experience in this store today after using the store for years and years, I explained that I had spent 20 on aboard game that was incomplete and was really disappointed, they did howver have another one so I asked the manager if she could do anything on the price as they had had it along time and I wished to complete the previous one I had bought. The manager then tried to accuse me of not buying the other one there and said there is nothing she is willing to do, I found this very rude and completely against great customer service which I am a shop manager myself and would never treat anyone like that. Left the store feeling really hurt. I would not expect this kinda of service. I will be following this up with a complaint to head office as I do not believe managers should act in this way .