Storeaway Self Storage

I have encountered significant issues with Storeaway's Liverpool location, leading to serious concerns:
- Unexpectedly Short Notice: I received very short notice of the facility's shutdown right before the holiday season, making it extremely difficult to arrange the collection of my stored belongings, particularly as I was already abroad.
- No Communication Post-Notice: Despite promises of further updates, my repeated inquiries over the past month for more information have been met with complete silence.
- Personal Items at Risk: The lack of communication has left me unsure about the safety of my possessions, include items of great personal importance, including cherished photographs and medical records. The uncertainty about the safety of these possessions has been causing significant stress.

This experience has left me not only frustrated by the lack of professionalism but also deeply worried about the irreplaceable personal items in storage.