Stepps & Moodies Burn Cars

136a Cumbernauld Rd, Muirhead, Glasgow, G69 9DY Directions

Tel 0141 779 1666

Reviews

Pi$h

1
Cow on phone is a jakey H#0E
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Disgraceful customer service via the phone

1
Phoned and the women picked up and said the usual hi this is steps and mooodiesburn taxis, so I asked if I could get a taxi and the women had said there was no taxis on tonight so I had just questioned why she hadn’t said this at the start of the phone call and got nothing but cheek back. No way to speak to the customers.
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Worst taxi I have ever had

1
The worst taxi I have ever had, never told us it was fair and a half for a 6 seater. Sent a taxi driver with a language barrier. He put us all in danger because he wouldn’t listen to directions and tried to chuck us out the taxi from the slip road off the motorway. He only stared driving when I told him I was about to phone the police. The call operator needs trained in customer service because she couldn’t care less! I took a blurry picture of his card because he put us in danger and argued with all of us and wouldn’t listen to a word we where saying, I took it so I had proof of who he was to report to the manager and all I got was that’s against the law off him and the call handler, no regards for the clients welfare.. last I check the card that hangs from the mirror if for the customers safety of who’s car your sitting in, don’t bother booking with them. Worst experience ever
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Don’t waste your money

1
We booked a taxi for a set time to collect us to take us to the train station in advance to making a train.

The taxi never came on time , every time we called the company the lady said it’s on its way for about 20 mins this was all that was said.

Taxi came just under 20 mins late , with less than 15 mins to get to our train, as you can guess - we never made the train. Not only did we waste money on a return ticket for the train for two of us -£40 odd we then had to pay £120 taxi fare to get home because there were no more trains. (Our taxi driver was a legend and the only good thing going for this company)

We were not offered a refund from the company for this inconvenience. Total farce.

Would not recommend this company!!!!!
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Great service

5
Always on time. Drivers are pleasant and the cars always clean
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