St Catherines Residential Care Home

I have no complaints about the care here. The home has vastly improved over the last two years following poor CQC inspections. The care staff put their heart and soul into looking after those in their care. The activities programme is very good and designed to meet the needs of those with dementia, the food is good. My mom was here from September 2017 to July 2019 when she passed away. She was self-funding and in the time she was there fees rose in 2018 and 2019 by over 5% well above inflation and above some other care homes in the area. You also need to know that this home charges post-death fees for a full month. Mom was charged over £117/day for a full calendar month from the day after she died. Not all homes charge this, there is no legislation but guidelines suggest no more than ten days. I think this is an unfair practice when no care is provided meals needed and housekeeping to be done for that person. Check your contract before you sign it.

Lovely home, with lovely staff who really love and care for their residents. I have worked here for 2 years and could not imagine working anywhere else. We are a strong team of staff with a close relationship with our residents and their families. We are one big family in our happy home and we will gladly welcome anyone who comes through our door to stay with us.

Amazing staff..... lovely an homely place to work

Warm and friendly. Professional and caring staff. The residents seem happy and well looked after. When I visited there was a singer performing, a lot of the residents were singing along and some of them dancing ! Which was lovely to see. Would definitely recommend this care home.