Southend-on-Sea Borough Council

Civic Centre Victoria Avenue, Southend-On-Sea, SS2 6LR Directions

   Closed today Open Monday 09:00 - 17:00

Business overview

Service area telephone numbers can be found below. Opening hours: Mon-Fri, 8:45-17:15.

01702 215001 Council Tax, Housing and Council Tax Benefits (including Non Domestic Rates)

01702 215002 Housing Advice and Choice Based Lettings

01702 215003 Parking, Highways and Transport

01702 215004 Planning, Development and Building Control

01702 215005 Environmental Health, Trading Standards and Licensing

01702 215006 Waste, Fly tipping, Fly posting and Graffiti

01702 215007 Children's Services (including Education and Children's Social Services

01702 215008 Adult Social Services

01702 215009 Registration Services (Births, Deaths and Marriages)

01702 215010 Electoral Registration and Councillor Enquiries

01702 215011 Leisure, Culture and Tourism (including leisure/sports facilities, libraries, museums and parks)

Products & Services

abandoned vehicles


council tax


dog wardens

electoral offices

electoral registers

emergency planning

fly tipping

graffiti removal

housing benefits


pot holes

noise nuisance

refuse collection


road gritting

road works

rubbish tips

street cleaning

trading standards


I would give no stars if this were possible.

I have had a terrible experience dealing with Southend Council Tax office which is ongoing. I inherited a property in Southend. I was a bereaved person but there was no compassion or understanding from the staff I dealt with, just demands for council tax which as an administrator of the estate I was not liable for. They even summonsed me but subsequently cancelled it after I complained. They were in the wrong but passed it off as a misunderstanding. The manager I spoke to was bullying and talked over me. The property is in a very poor state and not habitable. It needs a great deal of renovation work. Most other authorities offer discounts or exemptions in this situation but not Southend. I am absolutely disgusted.
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