Soft Touch Water Softeners Ltd

Reliable service & trustworthy

Unit 92 Highstreet Rd, Hernhill, Faversham, ME13 9EJ Directions

Tel 01227 367700
   Open today 09:00 - 17:00

Why Choose Us?

First Class Service
Satisfaction Guaranteed
Well Established

Business overview

Established 2002, reliable family owned company. Supply & install, wide range of water softeners. Hard water solutions. Reliable & personal service. Proud of our 5* STAR REVIEWS.

We are an independent family run company, offering a wide range of water softeners and drinking filter systems. We also service most makes of water softeners, and have our own salt delivery service throughout Kent.

We offer a personal service, and do not employ any sales people.


Image of Soft Touch Water Softeners Ltd
Image 5 of Soft Touch Water Softeners Ltd
Image 3 of Soft Touch Water Softeners Ltd
Image 2 of Soft Touch Water Softeners Ltd
Image 4 of Soft Touch Water Softeners Ltd
Image 6 of Soft Touch Water Softeners Ltd
Image 7 of Soft Touch Water Softeners Ltd

Products & Services

Non Electric & Electric Water Softeners

Most Makes Serviced

Drinking Filter Replacement

Salt Delivery

Free Home Demonstrations

We Cover All Of Kent

Block Salt

Filtered Water

Reverse Osmosis

Salt Suppliers


Water Filters

Water Purifiers

Water Purification


Harvey Water Softeners

Non Electric Water Softeners

Electric Water Softeners

Curve Block Salt

Elite Harvey Dealer

Tablet Salt



  • Federation of Small Businesses


  • Federation Of Small Businesses


Featured review

Installation of Harveys water Softner

Paul at Soft touch is a real gentleman. He met us at a new property we were moving in to and then came round later that evening so we could complete the deal. This was a very tricky installation and the plumber (Leo) was very helpful and professional. His work was like a piece of art and we were so impressed by the installation.

We have had Harveys water softness for years. They are great and we highly recommend them to anyone considering purchasing a water softner and for a top class service then it has to be Soft Touch.

Paul once again thank you for the excellent service.
Cancel Update
1000 characters limit

Good job

Not the cheapest but the best advice, a fixed price and a job extremely well done. The plumber went out of his way to do it so that we would be happy and we are! All is working well & everyone is satisfied. Bought & installed within the week - what more could one ask?
Cancel Update
1000 characters limit

It saved my life !!! Fantastic Product & Excellent Service.

About 18 months ago I was diagnosed with ulcerative collitis which is a terrible condition. After installing and drinking water from soft touch water softener my health has got a lot better and now my colon is pure as the water from soft touch. Please don't even hesitate to install soft touch. The service was outstanding. Well done Soft Touch Water Softeners Ltd.
Cancel Update
1000 characters limit

I'm pleased with my decision to update and would recommend it to anyone

I have had a water softener installed for many years and already knew the full worth of them. I felt that newer softeners would be more efficient than my existing softener that regenerated during the night and which seemed to be using a lot of granular salt, particularly after members of the household increased with virtually another family of four moving in.

I decided to contact a local firm, Soft Touch Water Softeners, to discuss the latest alternatives. I had already done some research and my findings agreed with the advice given to me. I was advised to install a Minimax 2 which differed from my existing softener by using block salt, instead of granular, and it required no electricity connection, which was an added bonus.

The Minimax 2 was installed in a couple of hours and was instantly providing softened water. I soon realised the old softener, although good, was not working as efficiently. The water was now softer and there was no sign of the previous salty taste.

I was told the salt blocks would be used at the rate of approximately 1 block per person in the household, per month, which seems about right. The cost therefore is around £2.50 per month per person. This is offset to some degree by savings on soaps and detergents. The shower, bath, toilets and basins stay cleaner and don't have that grubby look after use. Anyone with a dry skin condition seems to benefit from the softened water.

I'm pleased with my decision to update and would recommend it to anyone that may be undecided about the benefits.
Cancel Update
1000 characters limit

The whole customer experience from start to finish was exceptional. I highly recommend Soft Touch

"Having decided to install a water softener system I called Soft Touch who responded immediately and promptly. Paul very carefully explained exactly how it worked, what it would achieve and how. He gave me every confidence to make the investment. The installer Leo arrived a week later and what a pleasure he was to have working in my house. He was efficient, professional and extremely neat and tidy. Just a few days in what a difference there is to the water and the benefits they explained are clear to see.

The whole customer experience from start to finish was exceptional and I highly recommend Soft Touch. Great Job."
Cancel Update
1000 characters limit