Silver Star Decor & DIY

8 Subway Rd The Waterfront, Barry Docks, Barry, CF63 4QT Directions

Tel 01446 734762

Reviews

Great shop

5
Always use Silver Star. Very friendly and helpful, If they dont have what i want they will have an alternative or order the one i want..perfect
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Outstanding service

5
I really appreciate having this store in my home town. I have purchased many items from them over the years and have always found their customer service outstanding. They offer advice, they do accept returns even if it is a credit note, but in addition they are, on many occasions much cheaper than the larger main DIY stores. It just goes to show what a high mark up the larger stores impose! When we are in danger of losing our smaller, independent shops throughout the country and being stilted in what we can purchase because they are all the same, so what if they give you a credit note instead of cash? Support them before all you have is same old, same old.
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Small Family Business

4
I think we need to redress the balance here. I have used this store many times over the years. Their prices are very reasonable and they are friendly and helpful.
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bad service, no goodwill

1
I purchased an item by mistake, tried to return it, they refused to give me a cash refund only a credit note.... not an ounce of goodwill in this company, if i had made the purchase at a store chain would not have issue...

they dont deserve your custom.
02 Oct 2017
They do not have to rectify YOUR mistake. Most (if not all) independent shops can only afford to give credit notes, but they don't have to. It's a shame you found fit to slate an independent store purely because they did not do what you wanted them to do.
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