Shades Blinds

3 Drum Mains Park, Cumbernauld, Glasgow, G68 9LD Directions

   Closed today Open Monday 09:00 - 17:00

Business overview

For window blinds Glasgow, Edinburgh and everywhere in-between

Shades Blinds has been serving Scotland’s Central Belt for over 30 years offering the most comprehensive range of blinds in Glasgow, Edinburgh and beyond. Top quality, exceptional value, made to measure window blinds: that’s always been our trademark.

Products & Services

blackout blinds

blind fitting service

blind repairs

blind rollers & components

blinds

blinds and curtains

conservatory blinds

fabric blinds

made to measure blinds

ready made blinds

roller blinds

roman blinds

roof blinds

shutters

venetian blinds

vertical blinds

window blinds

window shutters

wooden blinds

Reviews

avoid at all costs

1
Terrible service. Spent 2200 pounds with this company and 6 weeks later I'm still waiting on 6 blinds.

In 6 weeks they have made 5 or 6 visits. Faulty mechanical parts, wrong sizes been taken, wrong style of blinds. Drilled holes in the window frames then removed the screws and just left the holes without an effort to make good. Debris from drilling just left scattered on floor and window ledge. Rubbish left in each room where blinds were fitted.
Don't update you on what is happening, they just schedule appointments and don't even bother to ask if the time is suitable. Over the 5 or 6 visits I have had to take time off work to accommodate them. Making no effort to resolve there poor service.

Avoid shades blinds at all costs
Cancel Update
1000 characters limit

Terrible company. Will never use again.

1
What a shambles. Absolutely terrible company.Avoid like the plague! If I could give -5 stars I would. They don't care about their customers. They only care about taking their money. Took 2 attempts to get the guy to come and measure the blinds and 3 attempts to fit them due to staff incompetence. I complained to a manager called Alan and he was no help at all. He was very rude on the phone and I got the impression he doesn't care about his customers. Also, once the blinds were fitted, the fitter asked for more money, eve though it was paid in full upon booking. The commucation from the office to the staff is abysmal. My experience has been that bad I am considering going to the ombudsman, as the way we have been treated has been appalling. I will never use this company again.
Cancel Update
1000 characters limit

Avoid, terrible quality and couldn't fix issues

1
Messed up fitting our blinds 2 times, eventually agreed the work was so bad they would give a 50% refund then messed up again so 3 times and still not right. Have agreed to a refund but yet to come and remove the blinds so won't give a refund until we have them removed ad our "bespoke" blinds are back at the warehouse. Have had to go to Trading Standards as they keep using Covid as an excuse to cancel - not surprising considering no one from Shades wears a mask but worrying as they are not masking up but appear to have a very high instance of covid in the company (or they are using it as an excuse....)!
Terrible customer service, I'd be ashamed to say I worked here.
Cancel Update
1000 characters limit

Very scary and I will never use Shades again.

1
Watch out for the salesman called Steven. He over quotes and if you refuse his quote he becomes very aggressive. I had to demand he left my home which he would not and I had to shout at him to get out of my home. I also phoned the head office to complain and they said they would phone me back, which the did not. So if you do use Shades, make sure there are two of you at home as this guy gets very nasty.
Cancel Update
1000 characters limit

terrible service

1
shocking service. you would think they can fit on brackets for the blinds. made a complete mess of it
Cancel Update
1000 characters limit