Selfsure Mobility & Bathrooms Ltd

Unit 2 First Floor Concept Court, Manvers Way, Manvers, Rotherham, S63 5BD Directions

   Now closed Open today 09:00 - 17:00

Business overview

SelfSure is a family run mobility company with a focus on customer assessment to make sure you get the right product, every time!

SelfSure prides itself on its commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. At the heart of everything we do is customer assessment to ensure each customer gets the right product for them, every time.

We provide mobility aids, standard and made to measure rise and recline chairs, prescription powerchairs and wheelchairs, mobility bathrooms, adjustable beds, mattresses and much much more.

Our brand new assessment centre is the perfect place to help you choose the perfect product for you. Our dedicated product specialists will look at factors such as height, weight and measurements in order to ensure that the product is suitable and allow you to get the maximum benefit from your products.

We are open Monday-Friday 09:00 to 17:00 so please feel free to pop in for a chat, no appointments necessary.

Photos

SelfSure Team

Products & Services

Access Equipment

Adjustable Beds

Bathing Aids

Access Ramps

Commodes

Disability Aids

Mobility Scooters

Reclining Chairs

Stairlifts

Walking Aids

Wheelchairs

Ramps

Wheelchair Accessible

Disability Lifts

Easy Access Showers

Walk-in Baths

Mobility Bathrooms

Credentials

Associations

  • British Healthcare Trades Association

Reviews

Avoid At All Costs

1
Ripped my 93 year old father off. Told him needed to pay ÂŁ1000 for four batteries, even though they cost a lot less than that. Also it took 2 months, after taking his money, to deliver them. I phoned them before delivery date and said my father had changed his mind and wanted his money back. No chance. The company is a complete shambles and should stick to doing bathrooms (probably badly). Avoid at all costs
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I would have no hesitation in recommending SelfSure to others looking for a clean, effective and tim

5
After almost two months use of my recently installed shower room and stairlift, I am writing to express my gratitude and total satisfaction for a job well done. These modifications to out home have made our lives much easier and gone no small way to improving our quality of life.
The friendly and efficient installers and their effective workmanship made the experience enjoyable and I would be grateful if our thanks could be passed on.
I would have no hesitation in recommending SelfSure to others looking for a clean, effective and timely installation: again, my sincere thanks.
07 Jun 2022
Thank you for your kind words. More importantly we are really pleased that your quality of life has improved as a result of the work done. Kind Regards SelfSure
07 Jun 2022
Thank you for your kind words. More importantly we are really pleased that your quality of life has improved as a result of the work done. Kind Regards SelfSure
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Stay away from this company

1
One of the worst companies around
Zero customer care zero Service when it comes to warranty or issues
They take your money and Play on the elderly and disabled
Do your research and stay away from this company
If I could give zero stars I would
15 Jun 2022
Thank you for getting in touch. Firstly, I am very sorry that you feel this way. I wanted to reply just to clarify a couple of points raised within your review. As a company, we feel that we have gone beyond our obligations and strived for a solution for you. After numerous visits from our engineers with no fault found, we sent your product off to the manufacturer to test and provided a loan scooter free of charge. The product passed all manufacturers tests with flying colours and absolutely no fault could be found. Following this, no complaints were made for a period of a few months until this most recent one. Despite being out of the warranty period, SelfSure ordered and fit the alleged faulty part for you free of charge, as a gesture of goodwill. The old part was since tested and no fault was found with this either. As discussed over the phone, please make any further complaints in writing and we will respond in due course.
15 Jun 2022
Thank you for getting in touch. Firstly, I am very sorry that you feel this way. I wanted to reply just to clarify a couple of points raised within your review. As a company, we feel that we have gone beyond our obligations and strived for a solution for you. After numerous visits from our engineers with no fault found, we sent your product off to the manufacturer to test and provided a loan scooter free of charge. The product passed all manufacturers tests with flying colours and absolutely no fault could be found. Following this, no complaints were made for a period of a few months until this most recent one. Despite being out of the warranty period, SelfSure ordered and fit the alleged faulty part for you free of charge, as a gesture of goodwill. The old part was since tested and no fault was found with this either. As discussed over the phone, please make any further complaints in writing and we will respond in due course.
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Complaint resolved without too much anxiety

4
I would like you to know how impressed I have been with Connor, he dealt with my complaint efficiently and effectively.

Most importantly he kept me informed at all times of the progress and when something didn't go to plan, he also kept me in the loop by being honest.

He resolved every aspect of my complaint, and albeit a complaint I felt he respected and spoke to me in a pleasant and reassuring manner
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Thank you Selfsure!

5
My finished bathroom looks really smart and after using it I already feel the difference. The installation was very professional and the plumber even cleaned up so well after that I didn’t need to do anything. The rubbish left over was taken away quickly.
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