Selfsure Mobility & Bathrooms Ltd
Unit 2 First Floor Concept Court, Manvers Way, Manvers, Rotherham, S63 5BD Directionshttps://www.yell.com/biz/selfsure-mobility-and-bathrooms-ltd-rotherham-9284630/#view=map
Our location
Business overview
SelfSure is a family run mobility company with a focus on customer assessment to make sure you get the right product, every time!
SelfSure prides itself on its commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality of work. At the heart of everything we do is customer assessment to ensure each customer gets the right product for them, every time.
We provide mobility aids, standard and made to measure rise and recline chairs, prescription powerchairs and wheelchairs, mobility bathrooms, adjustable beds, mattresses and much much more.
Our brand new assessment centre is the perfect place to help you choose the perfect product for you. Our dedicated product specialists will look at factors such as height, weight and measurements in order to ensure that the product is suitable and allow you to get the maximum benefit from your products.
We are open Monday-Friday 09:00 to 17:00 so please feel free to pop in for a chat, no appointments necessary.
Photos
Products & Services
Access Equipment
Adjustable Beds
Bathing Aids
Access Ramps
Commodes
Disability Aids
Mobility Scooters
Reclining Chairs
Stairlifts
Walking Aids
Wheelchairs
Ramps
Wheelchair Accessible
Disability Lifts
Easy Access Showers
Walk-in Baths
Mobility Bathrooms
Credentials
Associations
- British Healthcare Trades Association
Reviews
Avoid At All Costs
1I would have no hesitation in recommending SelfSure to others looking for a clean, effective and tim
5The friendly and efficient installers and their effective workmanship made the experience enjoyable and I would be grateful if our thanks could be passed on.
I would have no hesitation in recommending SelfSure to others looking for a clean, effective and timely installation: again, my sincere thanks.
Thank you for your kind words. More importantly we are really pleased that your quality of life has improved as a result of the work done. Kind Regards SelfSure
Thank you for your kind words. More importantly we are really pleased that your quality of life has improved as a result of the work done. Kind Regards SelfSure
Stay away from this company
1Zero customer care zero Service when it comes to warranty or issues
They take your money and Play on the elderly and disabled
Do your research and stay away from this company
If I could give zero stars I would
Thank you for getting in touch. Firstly, I am very sorry that you feel this way. I wanted to reply just to clarify a couple of points raised within your review. As a company, we feel that we have gone beyond our obligations and strived for a solution for you. After numerous visits from our engineers with no fault found, we sent your product off to the manufacturer to test and provided a loan scooter free of charge. The product passed all manufacturers tests with flying colours and absolutely no fault could be found. Following this, no complaints were made for a period of a few months until this most recent one. Despite being out of the warranty period, SelfSure ordered and fit the alleged faulty part for you free of charge, as a gesture of goodwill. The old part was since tested and no fault was found with this either. As discussed over the phone, please make any further complaints in writing and we will respond in due course.
Thank you for getting in touch. Firstly, I am very sorry that you feel this way. I wanted to reply just to clarify a couple of points raised within your review. As a company, we feel that we have gone beyond our obligations and strived for a solution for you. After numerous visits from our engineers with no fault found, we sent your product off to the manufacturer to test and provided a loan scooter free of charge. The product passed all manufacturers tests with flying colours and absolutely no fault could be found. Following this, no complaints were made for a period of a few months until this most recent one. Despite being out of the warranty period, SelfSure ordered and fit the alleged faulty part for you free of charge, as a gesture of goodwill. The old part was since tested and no fault was found with this either. As discussed over the phone, please make any further complaints in writing and we will respond in due course.
Complaint resolved without too much anxiety
4Most importantly he kept me informed at all times of the progress and when something didn't go to plan, he also kept me in the loop by being honest.
He resolved every aspect of my complaint, and albeit a complaint I felt he respected and spoke to me in a pleasant and reassuring manner
Thank you Selfsure!
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