Samsung Support Centres

107 Yorkersgate, Edinburgh, EH2 1DJ Directions

Reviews

Awesome service, speedy repair and service with a smile! 😁

5
Great service. Spoke with a few staff members, all of them were friendly and helpful. Phone was repaired same day. Thanks guys, much appreciated 😊
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Samsung s8 plus repair

5
What can I say, these guys know there stuff. Walked in no apointment on the off chance they could tell me why I had no sound from microphone in calls really annoying. Spoke to Mo amazing guy took phone waited about an hour, phone fixed microphone and speaker was clogged up. I will recommend to all defo see these guys before anyone else if under warantie fixed no problems however if out off warantie no problem they charge very reasonable pricing. Ask for Mo he the man 😁
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Swollen battery pushed back off phone and they wouldn't repair under warranty

1
Went into this shop as my Samsung Galaxy S7 had a swollen battery and it had pushed the back off my phone. The phone is under 2 years old so under manufacturers warranty. However when I went to this shop they told me the battery only has a 1 year warranty and it would cost me £50 to replace and as the battery was the fault they would charge me another £40 to repair the back of the phone. I argued that the battery was faulty but they didn't care and wanted payment. I then promptly called Samsung support number and explained the issue. They sent out a courier within a couple of days to collect my phone and confirmed it's a faulty battery and it will be fully repaired under warranty. Don't take what this shop says at face value as Samsung totally disagreed with their assessment. I feel like they just tried to rip me off and that they must be ripping off others with similar issues.
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Super place, efficient Samsung service.

5
Have walked up this street often and didn't realise this was here until someone mentioned it the other week. They saved the day. Great service with really kind, knowledgable staff. Really glad to have walked in there eventually.
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Saved the day

5
Samsung Support Centre in Hanover St managed to repair my phone (replace mother board) AND save all the pictures of my 2 year old son. Great friendly service and was covered my Samsung warranty so no hassle at all.

I was referred there by my mobile provider instead of sending my phone away. I would go direct to Samsung Support Centre next time whether covered by warranty or not.
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