Samsung Support Centre
29-31 Ann St, Belfast, BT1 4EB Directionshttps://www.yell.com/biz/samsung-support-centre-belfast-8420020/#view=map
Northern Ireland's only Samsung Support Centre.
Happy to help with any Samsung Galaxy query. Providing both In Warranty and Out of Warranty services for any Samsung Galaxy device.
Opening Hours: Monday - Saturday 09.30 - 18.00
Products & Services
Excellent Customer Service From Steven at Samsung Belfast5
Steven was polite and courteous from the outset. He apologised for keeping us waiting while he attended to another customer - although we were in fact slightly early - looked at the problem confirmed that as the phone was less than two years old it was under warranty and thus would be repaired free.
We expected to have to leave the phone to be sent away but Steven explained that was not necessary as the repair would be carried out in store and the phone could be collected later that afternoon. As good as his word, we arrived around two hour later to find him waiting with the phone fully repaired and ready for collection.
People often rush to comment on poor customer service but neglect to mention good service when it is provided. I have no hesitation in commending Steven for this courtesy, knowledge and informative approach during our visit.
Thanks again Steven
Phone would not charge1
Certainly no complaints, the staff were very pleasant5
Advised to download info to my laptop, went home and got my daughter to download on Monday night, went in on Tuesday morning informed that it would take 3 to 10 days as others have stated.
The phone was left in on Wednesday morning got a phone call this morning informing me the phone was repaired.