Roundwood Vets
176a Church Rd, Willesden, London, NW10 9NP Directionshttps://www.yell.com/biz/roundwood-vets-london-2889361/#view=map
Now closed
Open Monday
09:00 - 19:00
Our location
Business overview
Helping London's pets (and their people) live happy healthy lives!
Photos
Products & Services
animal dentistry
emergency vet
microchipping service
neutering service
pet food
pet passports
small animal practice
surgeries
wellness care
xrays
ultrasound
laboratory services
vaccinations
parasite prevention
Reviews
11 Aug 2023
Thank you Dr Emma
5
Dr Emma came to my home to put my much loved cat Sophie to sleep. She was very kind and professional. She really did care about Sophie and myself who was abs broken. The receptionist on phone Charlotte was also very nice. Thank you Roundwood. I would highly recommend
26 Feb 2023
Very helpful
4
I had my pet Pomeranian taken last year from me and had gotten a phone call a couple of days ago. Was wondering if anyone had brought a cream female Pomeranian in who had been lost and is looking too get in touch with it's owner. We have been so worried about her so if anyone knows the whereabouts of our pet Pomeranian can you inform the veterinarian. Someone called and said that they have her and they are based in Roundwood. Thanks
11 Sep 2022
Fantastic vets for pets
5
Amazing staff and service. They all show such great care for the animals. Highly recommend this practice. They have been so loving with my little Rio
10 Aug 2022
Dr Eliza is great, the rest is not.
1
I think the only positive point about this veterinary clinic is Dr Eliza. She is very professional and has a great manner with animals. I am grateful for her being there for us when we really needed a good word.
Unfortunately, the rest of the team make it clear that they think very highly of themselves, and do not take the time to understand the concerns of clients effectively, leaving them unable to provide service well.
A situation like this occurred before the surgery of our dog, where we called Roundwood ahead of the surgery and asked that the medical history be given our insurance company prior to the surgery to promote ease of reimbursement, which was agreed by the Roundwood employee on the phone. Not only did they fail to provide this information ahead of the surgery as discussed, it took 9 calendar days for the information to reach the insurance company. It took longer for the itemised invoice to make it. When the dissatisfaction was repo
Unfortunately, the rest of the team make it clear that they think very highly of themselves, and do not take the time to understand the concerns of clients effectively, leaving them unable to provide service well.
A situation like this occurred before the surgery of our dog, where we called Roundwood ahead of the surgery and asked that the medical history be given our insurance company prior to the surgery to promote ease of reimbursement, which was agreed by the Roundwood employee on the phone. Not only did they fail to provide this information ahead of the surgery as discussed, it took 9 calendar days for the information to reach the insurance company. It took longer for the itemised invoice to make it. When the dissatisfaction was repo
22 Jul 2022
Highly Recommended
5
Wonderful with both of my dogs. Gentle, compassionate care with 16 year old, arthritic collie and sensible care with drama queen, cowardly standard poodle. Out of hours app that supports minor problems for free is a bonus.