Roofing Outlet

276 Earlsfield Rd, London, SW18 3DY Directions

Tel 020 8877 9495
   Now closed Open Friday 06:00 - 16:00

Products & Services

roof tiles & slates

roof insulation at roofing outlet

velux roof windows at roofing outlet

Reviews

Excellent setvice

5
Very good service. Used several times and always delivered in 2 days from order. Highly recommended
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Steer clear

1
Not one, but two bad experiences with this company. When I initially ordered some Coping Stones in April last year, Roofing Outlet were quick to take my money although they were unable to fulfill my order. I had to call them to find this out as they did not reach out to tell me themselves.

I decided to give them the benefit of the doubt and try again on 2nd May this year as the site promised 2-3 day delivery for which I paid £65. Needless to say, they were unable to fulfill my order again. I called and emailed to find out what was going on and was promised updates (which I didn’t get). I was eventually told they’d be with me by the end of May.

The responses that I got to my subsequent emails promised they’d be back in stock in a week (mid June). I have only just had a call directly from Castle Composites to schedule delivery for Tuesday 12th July. Two months is a bit longer than the 2-3 days specified on their website.

Awful service and ridiculous false delivery timescale.
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Crooks-AVOID LIKE THE PLAGUE

1
Order reference RO71215

Months and months for a refund to be processed. Still no refund. Daylight robbery.
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Poor customer service

1
Brusque and impatient sales team member who seemed fed up from start of call. Basic manners and an interest in helping customers would be a decent start- try speaking to Velux customer service as a good example of quality customer service. Large value items and poor customer service skills- not a good combination. Wouldn’t trust them.
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Great!

5
Great Price! Super fast delivery!
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