Roadrunner Service Centre

11 Gruneisen Rd, London, N3 1LS Directions

   Now closed Open today 08:30 - 18:00

Business overview

"The customer comes first"

Products & Services

mot testing

tyres

car servicing

alloy wheel refurbishment

tyre repairs

alloy wheel repairs

battery servicing

brakes & clutches

brakes repairs

breakdown recovery

car accident repairs

car air conditioning

car body repairs

car brakes

car diagnostics

car engine tuning & conversion

car engines

car repairs

car restoration

car scratch repairs

car security

car spraying

car sunroofs

car suspension adjustment

car windows

clutch repairs

commercial engines

commercial vehicle repairs

courtesy cars

crankshaft grinding

cylinder heads

dent removal

diesel engineers

diesel engines

diesel fuel injection

engine diagnostics

engine line boring

gear boxes

vehicle tracking

motorcycle repairs & services

Reviews

Really can't recommend

2
Folk work hard to run a business that serves the public so I don't enjoy giving a bad review but I'm going to tell it the way I see it.

I booked new tyres via Blackcircles and was told to arrive early to "avoid disappointment" in email.
I call first thing in the morning to check tyres are there and ask if it's okay to come in. Told yes, so I turn up. They can't find the tyres and told to go away and call Blackcircles.

Drive back home and just as I get back, I receive a call to say they have the tyres and come straight away. Get there and told someone else has come in so you'll have to wait for a couple of hours.
Most of my day wasted, walking outside as both receptionists had a severe cough.

Customer care to a very calm lady customer, who was clearly in the right, was awful. They seemed to work on the assumption everyone is trying to screw them. Maybe some customers try it but it wasn't the case from what I witnessed.
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Suspicious

1
Went in for a simple tyre refit. Ten minutes after leaving the centre by clutch pedal snapped.... I'd had the car 8 years with no clutch pedal issues.
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Would recommend as have only had good experiences

5
Always found them helpful and have been efficient and timely
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Untightened wheel locks

1
I am booked for wheel alignment and tyres... they have changed 4 tyre and did not do alignment according to my other official car garage as I have something check with them due noise on the tyres... turned out the wheel lock were not tightened at all. Luckily I did not have any accident from the loosened wheel locks. I don’t think Road Runner has done safety checks on their finished jobs! The most important concern of a garage shop is safety. I will never come back to this garage anymore.
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More hassle than they are worth

2
Based on recent experience of this garage, i would not trust them too work on a Scaletrix car let alone another vehicle i own. 3 negative issues on 2 vehicles in less than a week. Need i say more?
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