15+
Years with Yell

Riverside Vets

  • Tel: 01775 661255

Cradge Bank, Spalding, Lincolnshire, PE11 3AB

Ratings and Reviews

2.5
2.5 5 reviews
1 quick rate
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Business Overview

Keep your pets happy and healthy with Riverside Veterinary Surgery

At Riverside Veterinary Practice we have a dedicated team of Veterinary Surgeons, Veterinary Nurses and Receptionists to provide you and your pets with the best possible care throughout their life. We have up to date, in-house equipment including X-Ray, Ultrasound, Blood Testing Machines and ECG, plus a sterile theatre room and dental facilities.

Our love for animals drives us to do our best to keep your much loved pets healthy and well. Our emergency services are available round-the-clock so no matter what time your pet needs our help, we will be there to offer our expertise.

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Services and Products

  • 24 Hour Emergency Service
  • Microchipping & Vaccinations
  • Surgery, Xray, Ultrasound & Dental Facilities
  • Pet Passports
  • Large Car Park
  • Free Nurse Clinics Available
  • Weight, Mobility & Dental Clinics
  • FREE Senior Pet Clinics with a Veterinary Nurse
  • Puppy Parties
  • Home Visits Available if Required
  • Pet dental
  • Pet x-rays

Reviews

1
shocking
SHOCKING!!!!! STAY AWAY!
ive taken my 3 year old cat to riverside vets 4 times in the last 2 weeks,my cat maisey has been struggling to breathe she has had 2 xrays which we only found out later on as we was told the second was going to be a camera down her throat not an xray,she has been given 2 courses of antibiotics but have not been told what is wrong! All in all theyve charged me over £500 but still dont know whats wrong and let her home even though she is struggling to breathe.
I will make a formal complaint!
attitude all wrong!!!!!!
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2
Old old customer dissatisfied
I have to say time and time again this veto nary practice does not go the extra mile when needed. I have been a customer now for 30 years! Every year it gets worse today I called in a panic I needed to get my 3 dogs covered with kennel cough vaccine as I truly. Forgot that the kennels needed them to be vaccinated , I called at 8.30 this morning to be told there was no way we could get in foer vaccinations and anyway you need 10 days before they go into kennels. It seems you only need 3 to 5 days according to both the alternative vets and kennels. I love Julia the vet but the reception staff need further training it is to black and white come on Riverside lets go the extra mile!
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1
Uncaring Head Vet
I have used this veterinary practice for many years with no complaint and have always found the staff to be very helpful and supportive, however this week I had the destressing task of taking my cat to the practice for emergency treatment after he collapsed at home with breathing difficulties. I explained my concerns to the reception staff on my arrival at the practice which was between surgery hours. I saw Julia the head vet at the back of the practice and the receptionist went to tell her of my arrival. I was astounded when the receptionist then came back to inform me that she would call the emergency vet as Julia had left the practice. It took a further 50 minutes for the emergency vet to arrive, I have no problem with the treatment my cat eventually received only that the vet who was onsite at the time of my arrival decided that she had more important things to do than treat my cat in an emergency. If you are happy to take your pet for routine appointments then I have no problems in recommending this practice, if however you wish to be given priority by the head vet in case of an emergency than my personal recommendation would be to register somewhere else. I spoke to Julia the practice owner and head vet who left the practice when I most needed her and her response was that she has a private life and was already late leaving the practice. I was devestated by her lack of compassion. I have now moved my pets to another practice and I would not wish anyone to be experience the lack of emergency care I received.
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5
Excellent veterinary practice
Marlene & I have used Riverside personally & professionally for many years. All the vets & staff are caring, knowledgable, friendly & helpfull. I wouldn't take my pets anywhere else. We would highly recommend them.
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5
Riverside Vet, Spalding
All the people there are really welcoming and understanding. I've always received great service here. I've never had to wait long and I think the prices are great.
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