Needed my phone screen repaired -it was ghosting. Panicked when told need to leave it for 3 hours (family member seriously unwell). Went back to get it and the lovely guy did not charge me. I'm so touched by your kindness. Thank you.
Worse than terrible. I’m here in Edinburgh on holiday and just because I don’t look 18, the worker thought my ID was fake and I had to walk back home, get my passport and show all the proof I have. What a way to ruin a persona’s day