Regatta (Garden Furniture) Ltd

Unit 2a, Rignal Lane Industrial Area, Chelmsford, CM2 8RF Directions

Reviews

Poor Experience When Placing Order

1
Spent over £2000 at the Ideal Home Show 2019 and have to say the service received when placing an order was shocking!! Let’s hope delivery, after service and more important quality is better. Rattan, please ensure all customers are treating with the same level of respect and attention!! Overshadowed the remainder of the day and was very tempted to cancel my order!!
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Very poor after sales service

2
kensington-firepit-grill-6-chair-dining-set-150cm-round-table

Ordered this set and received 2 black bowls. Despite photos showing a silver ice bowl, I've been ignored, fobbed off and given differing responses to the reason behind receiving 2 black bowls. Suspect, I'm being lied to.

Also, when I initially received the set, the cushions were packed directly under the tape with no protective packing. So, as you might imagine, I sliced into the first cushion. Requested a replacement cover on the grounds of dodgy packing and was forced to pay the £14.95 postage.

Otherwise, a good set and happy with it. The company is a different matter. Would expect better for the prices being paid, especially.
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