Radio Shack

104-106 Northgate St, Chester, CH1 2HT Directions

   Open today 09:30 - 17:30

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Image of Radio Shack

Reviews

Worst service and attitude I've ever encountered.

1
AVOID THIS SHOP. I have been here to get the screen fixed on a mobile phone. It was replaced here in October and is now faulty. The member of staff told me it had been damaged in a fall/drop. It is 100% intact but he didn't care and would not honour the warranty despite me telling him it had NOT been dropped or damaged accidently by my partner. He then told me he would have to pay for a screen himself which he wasn't going to do. He followed that with telling me my girlfriend is a liar and must have dropped it. A LIAR... disgusting service. AVOID AVOID AVOID!!!!!!!!!
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Perfect place for a repair and advice

5
OUTSTANDING customer Service. Spoke to Jay about an issue with my Laptop he explained fully what the problem was and gave me the confidence to pop back later that afternoon, although I had bought a faulty charger from ARGOS where I had little to no help what's so ever he seriously went beyond instead of turning me away he helped with no further cost other than what he had repaired. It took around 2/3 days to complete the repair and since has no issues at all, highly recommended for repairs.
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Used twice - mixed experience.

3
Had my phone repaired and they did a same day service fix at a cheaper rate than in the centre of town, where in addition to cost they wanted the phone for 5 days. So very happy with that and no mechanical problems since.

However used them a few months back for an unlock and like another customer mentioned they over charge. Especially as it could have been unlocked through the phone via my carrier (which isn't clear on their website!).So disappointed with that.
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Amazing service both customer and repair

5
I came to the Radio Shack for what seemed to be a huge repair, my phone had slipped out of my hands at work into a puddle, I work on the bins around the area. Phone was dead no display, sound or what seemed to be life I dropped it to see if there was anything to be done with it within 5 minutes a solution had already appeared they told me life was in the handset still via a special charger they had, I left it with them for around 3 hours and received a call informing me all was well.

The phone worked perfect no sign of distress to screen, or casing it was as if there was no damage at all.

Great service, great people, great work
Would 100% highly recommend to anyone
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Good friendly service

4
Smashed the screen on my phone.
Was fixed the next day 10 quid cheaper that anywhere else was going to do it.
Removed the security code from my wife's phone in less 30 seconds as my daughter had been playing with it.
Really happy lot less hassle than sending it off for repair for 2 weeks.
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