Prestige Student Living - Crown House

Crown House West Bar, Sheffield, S3 8PH Directions

Business overview

Providing market-leading luxury student accommodation in Sheffield, Crown House has a range of modern, high-quality student apartments in an ideal location – just 8 minutes’ walk from Sheffield University and 10 minutes’ walk from Sheffield Hallam University.


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Scammed from my deposit refund. DO NOT BOOK!

I can’t stress enough - do not book with Prestige Student Living.
I cancelled my booking in Straits Village on 24th August within the 7 day cooling off period and was told that I’d receive my deposit back in 28 days. They even took my bank account sort code and account number to sent my money.
28 days later and I called on 24th September asking where my deposit is. Thus began a week of being thrown about by staff, getting different excuses with every member of staff I spoke to. Some even mentioned that my money was with random third party companies that I’d never heard of (DPS, Global Pay).
Staff were incredibly unhelpful and on the whole seemed unwilling to get my money back. At one point one staff member - Beth - said she couldn’t get in contact with their own finance department because they apparently don’t have a phone number.
The way Prestige Student Living conducted themselves felt very dodgy and unprofessional. They even ignored my emails on occasion.
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