Premier Mobile

62 Gold St, Kettering, NN16 8JB Directions

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Reviews

Excellent and Always Reliable.

5
have used them a few times for my phones and computers and they've always gone out their way to provide a fantastic service and get things sorted.
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Do not use

1
Broken my Face ID on my iPhone X. Now they not fix. Stay clear. They break phones
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Horrendous

1
Worse experience ever! Nothing but liars also can’t be trusted. Took my phone in for a screen not working properly, they decided to tell me my phone was water damaged and got £132 out of me. After taking my phone to a reliable source they confirmed my phone has never had any water in it. Seems to be that this company didn’t have a clue what was wrong with my phone and told me anything to get money out of me. I will never return to you again! This is the worse service in Northamptonshire, absolutely appalling. Will stick to my local shop IT MAGIC as they CAN be trusted and won’t lie to me.
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Awful. Do not take your phone to this company

1
Within 2 months of having my screen replaced it has come off of the front of the phone. There were glare marks when the phone was on. Also contributed to my phone not working any more as when the screen pushed forward off the phone the battery was killed.
Appalled by this service. It has cost me a lot more than the original £70 in the long run.
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Poor quality product, poor service, dishonest.

1
Got a battery fitted to my Samsung. I was told it was a genuine Samsung battery. I can't prove that though either way due to being unable to open my phone. Anyway the battery started out ok but 2 months later fails to hold a charge for any more than 2 hours with limited use. I have reset the phone but still it is no better. I took the phone back to my point of retail which is premier mobile to claim on the 12 month warranty of which Samsung give with the battery and I was told that I do not get a warranty and I should go to Samsung. To me this means they have lied to me as obviously they have not fitted a genuine battery but some cheap inferior battery and tried to pull the wool over my eyes as if it was genuine they would have no problems in claiming. If this was a genuine battery why does it only last 2 months ?. They essentially said they are not prepared to do anything about it so for me it's £40 pound down the drain. Avoid this shop, dishonest and poor products.
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