Portrack Lighting Centre

South Side Retail Park, Portrack Lane, Stockton-On-Tees, TS18 2TA Directions

   Now closed Open Monday 09:30 - 18:00

Business overview

The regions largest lighting store dedicated to great customer service.

Portrack Lighting Centre is Teesside's largest lighting store with 100's of lighting designs over 2 floors. From everyday lighting to luxurious awe-inspiring designer lights to outdoor and bathroom lights and even bespoke lights. We also sell a large range of bulbs including the latest LED energy saving bulbs. You find a great selection of table lamp and floor lamps to suit modern and traditional decors. We've built our enviable reputation with our commitment to excellent customer service trying to meet and exceed the expectations of every customer.

Portrack Lighting Centre is part of At Home Furnishings. Owned by Marcus & Ann Dicken. The Dicken family have been serving the North East of England since 1878. Our sister stores include At Home Furnishings and The Funky Rug Shop.

Photos

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Products & Services

bathroom lighting

chandeliers

desk lamps

decorative lighting

lamps

lampshades

led lighting

floor lighting

garden lighting

pendant lights

picture lights

security lighting

spotlights

standard lamps

table lamps

wall lights

traditional lighting

halogen lights

lanterns

light bulbs

low voltage lighting

novelty lighting

Outdoor lighting

Energy saving lighting

Modern lighting

Ceiling lights

Reviews

Excellent Service.

5
Have just purchased two chandeliers and two wall lights from PLC. Had to wait for the chandeliers, but was kept well updated. Excellent service from Elaine, who was very professional and gave sound advice about our proposed purchase. Nothing was too much trouble for her.
Whenever we were contacted by phone, the assistants were courteous, helpful and very obliging.
It’s been so refreshing to have this level of service from retailers. If I was looking for new lights, PLC would be my first port of call.
I can thoroughly recommend them.
Thank you very much to all concerned.
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Replacement LED picture light. Excellent service

5
Order No; SO0897546(F6AX) Cust. Ref. PLC46796NB
I obtained an expensive LED picture light in October 2019. Just before Christmas this light failed. I could not have received a better service from John Coundon. He explained that the product was still under warranty, ordered a replacement and sent the new unit which arrived just after the new year.
The company kept me in the picture at all times. My faith is restored in mail order.
SUPER SERVICE AND MANY THANKS
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An en’lightning’ experience!

5
Helping us move in to our new build property, we met John who helped take down and build some bedroom furniture. As we needed lighting, John told us about his store, Portrack Lighting Centre so we paid a visit. There was so much choice, and John and his team are there every step of the way to help. Asking lots of questions to help understand exactly what we were looking for, and not been afraid to say when he thought we might not have got it quite right. Really friendly, made us feel valued as a customer and worked at our pace as we can be quite indecisive, been patient as we made our choices. All delivered on time, and even pointed us in the direction of someone to install our new lighting. If your looking for a bespoke service, a warm and friendly team who will help you find exactly what your looking for - then Portrack Lighting Centre is the place for you! Thank you John and team.
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Outstanding Service at Portrack Lighting

5
What outstanding customer service. A crystal droplet on one of my Chandelier light fittings got broken. I had bought it from Portrack lighting about 2 years ago. so I rang Portrack Lighting to see if I could order the same so that I could fix my light. The lovely gentleman on the other end of the phone told me that the fitting is now discontinued but he offered to give me a droplet off the light in the showroom. Then he said he would order me 4 (3 spares) of the crystals from the supplier. Free of charge! He ordered them, and rang me about a week later when they were ready to pick up. That is the best service I have ever received. Thats 5 stars in my book. well done Portrack Lighting Staff. Definitely recommended. Thank you my light looks as good as new again.
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Wow

5
Absolutely gorgeous, the quality is fabulous! I’m definitely going back so pleased I found the lighting centre as well as at home furnishings so different to the norm!! The team are also so polite and helpful...Excellent service!
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