Pontypool Accident Repair Centre

Wife took car for mot. I went to pick her up in my van and on route my exhaust snapped and fell off . The guys at parc where very helpful and had the van on the ramps in a few minutes assessing the damage and quoting me for repair. Every thing was made clear etc and was repaired to a high standard the same day.

The mot , was hoping for a pass ( don’t we all haha ) but unfortunately failed . The guy doing the mot walked me though what needed doing and why . Parc then priced the repair work and completed the work and re mot’d the car with out hassle .

The customer service at parc was the best I’ve experienced from Jason and Becky on the desk to the mechanics and mot tester . We were offered tea and coffee, given a courtesy car to use while the work was being completed . The work shops , reception, toilets etc where clean and tidy .

After a few bad experiences with other garages etc I’m am happy to now use parc as our new garage ( so wish we used you before) thank you

Have used PARC for MOT'S, faults and body work. I have always received great service. The staff are friendly and supportive. They truly do look after their customers. I will continue to use PARC and recommend to everyone.