28 Aug 2020
Terrible service with poor workmanship!1
Don't bother using Phone Solution Hayes, they totally ripped off my Daughter TWICE!!! She put her I-Pad in for screen replacement & when she got it back the power button & fingerprint recognition button were both not working. She gave them the benefit of the doubt when the screen needed to be replaced again & this time, after a week of collecting, she picked the I-Pad up & the screen just cracked. On taking it back to the shop he said that couldn't have happened, even though it did, what happened to Customer service!!! Offered to replace but she would still have to pay towards it. When she brought up about the buttons not working his answer "oh yes I remember that" but wanted to charge her £15 for a new button which was working when she took it in the first time! I contacted them to be told that it was in perfect working order, I questioned how was this the case when he admitted he remembered the buttons not working! Now taking the I-Pad to a reputable company!! AVOID!!