Phone Plus

37 High St, Sheffield, S1 2GA Directions

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Reviews

AVOID!!!!!!

1
I went in with my A21s which needed a new screen due to water damage. I paid £70.
Initially it seemed OK but I very quickly realised that the camera didn't work with the new screen and I've had to press buttons multiple times to get the phone to do what I want.
The screen then started coming off and I had to stick it down with sellotape, then a big crack has appeared across it in spite of the fact that I haven't dropped it.
I am very unhappy.
I went back to the store and showed it to the same member of staff who actually had the nerve to say I shouldn't have sellotaped the screen down and should've brought it straight back. I don't live in Sheffield and who in their right mind would leave their phone screen hanging off even if they were nearby.
Terrible repairs, terrible service. Absolute rip off. I've paid £70 and still have a broken phone.
Also - store policy, return within 14 days with receipt. They don't give you a receipt and insist on cash payments.
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Total rip off merchants, don't go here!

1
DO NOT GO HERE FOR REPAIRS! I went here for screen repairs, said I was happy to leave my phone but they insisted I could pick it up in one hour and it would be ready. When I returned the screen was stuck on with sticky tape, they advised to leave the tape on for 3 hours to allow glue to dry. Just to be safe I left it on until the next day, when I removed the tape the new screen came off away. I took it back, showed my receipt and said I was not happy - they inferred I had dropped the phone and that's why it happened, which was not true. I asked them to fix it properly as I paid £75. Picked it up later that day, same thing again. I didn't feel safe to go back a third time as the guys there were quite creepy and tried to make out it was my fault so the outcome of the story is I'm £75 worse off and my phone is stuck together with sellotape and I got creeped on.
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Don’t buy from here

1
This shop sold me a faulty item, it lasted about a few days, and the shop refused to exchange or offer a refund. To be honest I don’t blame the shop for selling faulty items as I understand this can happen but to not replace it or offer a refund is really poor. This is really rare these days I would say so it surprised me as I have returned faulty items to other shops and never had a problem so I expected the same level of service at this shop. Of course I was sadly disappointed. I would say don’t waste your money shopping here and go somewhere else.
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Avoid at all costs!

1
I took a Nintendo switch to be repaired. Came back worse than started due to not screwing everything back together. I only found this out once I took it to somewhere else and they redid it for less that the cost of this shambolic outfit.
Absolutely disgraceful that they take on work that they clearly dont know how to do.
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quick service.

5
"friendly and speedy service. broken iPhone fixed in 30 minutes".
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