Phoenix Life

Phoenix Life (Phoenix Life Limited and Phoenix Life Assurance Limited) is a part of The Phoenix Group, which operates primarily in the UK and is the largest life and pensions consolidator in Europe. Phoenix Life is a closed life insurance business which manages life and pension policies for customers.

At Phoenix Life we are committed to putting customers at the heart of what we do. We have three key areas of focus which helps us to do this:

• Value – we aim to manage customer outcomes to their maximum benefit

• Service – customers want to be treated fairly, with empathy and respect in a timely fashion

• Security – customers expect their investment to be secure in a well-managed company

If you’re an existing customer of Phoenix Life and you need to contact us about your policy, please visit our Customer Centre at https://www.phoenixlife.co.uk/customer-centre